Focus on doing the simple things to the very best of our ability
Duffin's Estate Agents is built on the fundamental principles of honesty, transparency, and unwavering client commitment. We pride ourselves on offering a tailored, personal approach to every transaction, ensuring our clients receive the exceptional service they deserve.
Our Story
Founded by Sonia Duffin in 2011, Duffin's Estate Agents evolved from Benchmark Lettings, a small letting agency. Recognizing a gap in the market for a more personalized and proactive approach to property transactions, Sonia envisioned a company built on trust, expertise, and exceptional client care. Today, Duffin's Estate Agents stands as a market leader, offering a comprehensive range of services for buyers, sellers, tenants, and landlords.
What sets us apart?
- Owner-run and locally managed: Our dedication to understanding and meeting the needs of our clients lies at the heart of our success.
- Extensive market knowledge: Led by Sonia Duffin, who has over 12 years of experience in the industry, we have an unparalleled understanding of the Lancashire property market.
- Proactive and personalized service: We believe in building strong relationships with our clients and exceeding expectations through open communication, clear guidance, and tailored solutions.
- Transparency and honesty: We operate with integrity and fairness, offering clear and concise information throughout the process.
For Sellers
- Expert market analysis and valuation
- Professional marketing materials and photography
- Comprehensive negotiation and sale strategies
- Smooth and efficient transaction management
For Buyers
- Personalized search criteria and market updates
- Access to exclusive listings
- Experienced negotiation and offer support
- Comprehensive legal and financial guidance
For Landlords
- Comprehensive tenant selection and referencing
- Detailed property management and maintenance solutions
- Effective rent collection and negotiation strategies
- Detailed reporting and communication
For Tenants
- Responsive communication and tenant support
- Thorough property inspections and maintenance
- Tenant placement and referencing services
- Straightforward rent payment and communication channels
Contact us today and discover the Duffin's difference!
Disappointing Experience
In one of the reviews, Mahmoud Bouzo shares a disappointing experience with Duffin's Estate Agents. His 8-week application review process was marred by poor service, constant requests for additional documentation, and a lack of organization. He found the process frustrating and inefficient, leading to a negative experience.
Excellent Service
Most reviews, however, share positive experiences with Duffin's Estate Agents. Authors Frank Delphine, Emma Bentley, Tim Melia, Candis Lightbown, Rob Marriott, Craig Marchant, and Nadim Sadiq Nadsy all praise the agency's excellent service, friendly staff, and professionalism. They highlight the agency's willingness to go above and beyond to help clients, provide efficient and seamless transactions, and offer expert advice.
Unprofessional Service
In contrast, Lee Thompson shares a negative experience with Duffin's Estate Agents. He was promised regular updates and phone calls but received only a few, and was left feeling frustrated and unimpressed with the agency's unprofessional service.
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