Business Details
Trusted Real Estate Agents in Melton Mowbray
Hancock Residential Sales & Lettings has been a trusted family-run business serving Leicestershire and Rutland for over four decades. Established in Melton Mowbray by Anthony Hancock and now led by Chris Whittaker and Emma Hardman, we specialise in property sales, lettings, and independent mortgage advice through our sister company Oaktree Mortgages Ltd. Our team prioritises proactive communication, regular updates, and a personal approach to ensure clients receive tailored support throughout their property journey.Accredited by Propertymark and ARLA, we adhere to rigorous standards under the Client Money Protection Scheme and Property Ombudsman. With directors who are landlords themselves, we combine firsthand experience with professional expertise to offer comprehensive guidance on property management, Buy to Let mortgages, and legal requirements. Our commitment to transparency, client protection, and long-term relationships has earned us a reputation as a reliable partner for all property needs.
Services
Sales
Lettings
Property Management
Mortgage Advice
Valuation
Highlights and features
- We have over 40 years of experience in Leicestershire and Rutland property markets.
- Our family-run business combines personal service with professional expertise.
- We offer comprehensive support through sales, lettings, and mortgage advice.
- Our team provides proactive communication and regular updates throughout transactions.
- We are accredited by Propertymark, ARLA, and protected by the Client Money Protection Scheme.
Associations and certifications
- Propertymark
- ARLA
- Client Money Protection Scheme
- Property Ombudsman
What people say
Honest support and advice
Excellent Property Management
Prompt and helpful
Top-class estate agents
Professional and courteous
Services
Property Sales
We specialise in residential property sales, offering expert valuations, marketing strategies, and transaction support. Our team ensures transparent communication and legal compliance, helping buyers and sellers achieve their goals efficiently. With local market knowledge, we streamline the process from listing to completion.
Property Lettings
Our lettings service includes property management, tenant vetting, and legal compliance. We provide landlords with reliable income collection, maintenance coordination, and regular property inspections. Tenants benefit from a smooth application process and responsive support throughout their tenancy.
Mortgage Advice
Through our sister company Oaktree Mortgages Ltd, we offer independent mortgage advice tailored to individual needs. Our brokers access the entire market to find competitive rates, supporting first-time buyers, investors, and those remortgaging with expert guidance.
Property Valuation
We provide accurate property valuations using local market insights and comparable sales data. This service helps sellers set competitive prices and buyers make informed offers, ensuring fair market value alignment for successful transactions.
Property Management
Our property management service includes rent collection, maintenance oversight, and tenant communication. Landlords receive regular updates and financial reports, while tenants enjoy prompt issue resolution, ensuring a stress-free experience for both parties.
People
Chris Whittaker
Director
With over 30 years in finance and property, Chris leads Hancock Residential Sales & Lettings alongside Emma Hardman. As a landlord himself, he combines regulatory expertise with hands-on experience in property management and mortgage advice.
Emma Hardman
Director
Emma co-leads the business, focusing on client relations and operational excellence. Her dedication to transparent communication and client support has strengthened the agency's reputation for reliable, personalised service in property transactions.
Sam
Sales Advisor
Sam is renowned for his proactive approach in property sales, guiding clients from valuation to completion. His attention to detail and responsiveness ensure smooth transactions, earning consistent praise in client testimonials.
Chris
Mortgage Adviser
A regulated mortgage adviser, Chris provides tailored financing solutions for property purchases and investments. His expertise in Buy to Let mortgages and landlord needs supports clients in achieving their property goals.
Nicola Palm
Administrator
Nicola manages day-to-day operations, ensuring efficient processing of mortgage applications and client inquiries. Her experience in the mortgage sector supports seamless coordination between clients and the advisory team.
Questions
What areas do you cover?
We serve Leicestershire and Rutland, with a focus on Melton Mowbray and surrounding areas.
Do you offer mortgage advice?
Yes, through our sister company Oaktree Mortgages Ltd, we provide independent mortgage advice tailored to your needs.
Are your services available to landlords?
Yes, we offer property management, tenant vetting, and legal compliance support for landlords.
How do you handle property valuations?
We use local market data and comparable sales to provide accurate, no-obligation property valuations.
What sets you apart from other agents?
Our family-run approach combines personal service with professional expertise, backed by 40+ years of local experience.