Business Details
33 Years
experience
Emergency
services
Expert Property Letting Services in Norwich
Established in 1993, Prolet Property Services Property Services has built a reputation as a trusted letting agency specialising in residential and student property rentals across Norwich and Norfolk. Our team combines over three decades of local market expertise with a commitment to balancing the needs of landlords and tenants. As members of the UK Association of Letting Agents and holders of CMP certification, we adhere to strict industry standards while maintaining a personal approach to property management.With dedicated specialists for student accommodations, residential lettings, and maintenance coordination, we ensure properties remain well-maintained while providing tailored support to property owners and renters alike. Our in-house maintenance team and network of trusted contractors enable swift resolution of property issues, reflecting our dedication to exceptional service delivery.
Services
Property Management
Student Lettings
Residential Rentals
Maintenance Coordination
Landlord Services
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in Norwich property rentals
- Our team provides in-depth local market knowledge and connections
- Dedicated specialists for student, residential, and investment properties
- We maintain properties through our in-house maintenance team and trusted contractors
- CMP certified with full membership in industry regulatory schemes
Associations and certifications
- UK Association of Letting Agents
- Property Redress Scheme
What people say
Fantastic service
Efficient and helpful
Prompt communication
Stress-free experience
Exemplary support
Services
Property Management
Our comprehensive property management service handles all aspects of rental property operations while maintaining compliance with current regulations. Landlords benefit from regular property inspections, timely rent collection, and proactive maintenance coordination. With dedicated specialists overseeing each property, we ensure smooth tenancy transitions and ongoing property care through our in-house maintenance team and trusted contractor network.
Student Lettings
Specialist student accommodation services focus on connecting students with suitable housing near University of East Anglia and Norwich University of the Arts. Our student managers provide tailored viewings and support throughout the tenancy, ensuring properties meet specific student needs. We maintain strong relationships with educational institutions to offer properties in popular student areas with appropriate safety and convenience features.
Maintenance Coordination
Proactive maintenance coordination ensures prompt resolution of property issues through our in-house team and trusted local contractors. We prioritise emergency repairs while maintaining regular maintenance schedules to preserve property value. Our maintenance managers act as single points of contact for both tenants and landlords, ensuring clear communication and quality workmanship across all repair and improvement works.
Residential Rentals
Residential rental services cater to families and professionals seeking long-term housing solutions in Norwich and surrounding areas. Our experienced lettings team matches tenants with suitable properties across various price points and locations. We provide comprehensive support throughout the rental process, from property viewings to tenancy agreements and ongoing management assistance.
Landlord Services
Tailored landlord services include market analysis, rental valuation, and investment strategy advice. We help property owners maximise returns while maintaining compliance with evolving regulations. Our support extends to property marketing, tenant selection, and detailed property condition reporting, ensuring landlords maintain full visibility and control over their investments.
People
Jonathan Wheeler
Partner
With over 30 years' experience as a successful landlord, Jonathan leads Prolet Property Services Property Services's strategic direction while offering practical property investment advice. His background in managing rental properties informs our hands-on approach to property management and tenant relations.
Kim Addison
Residential Manager
As residential lettings specialist, Kim manages tenant-landlord relationships with expertise gained through years in the Norwich property market. She oversees contract administration and property inspections while ensuring regulatory compliance for residential tenancies.
Grace White
Student Manager
Grace specialises in student accommodation, guiding tenants through the rental process while maintaining strong university area property standards. Her focus on student needs ensures appropriate housing solutions for academic tenants across Norwich.
Katrina Harrison
Office Manager
Katrina coordinates day-to-day operations, managing tenant inquiries and landlord communications. Her organisational expertise ensures smooth administrative processes across property management, lettings, and maintenance functions.
Gemma Guynan
Maintenance Manager
Gemma leads our in-house maintenance team, coordinating property repairs and improvement works. Her technical knowledge and contractor network ensure timely resolution of property issues while maintaining quality standards across managed properties.
Questions
What areas do you cover for property rentals?
We specialise in Norwich and Norfolk properties, including student accommodations near University of East Anglia and family homes in rural Norfolk locations.
How quickly do you handle property maintenance requests?
Emergency repairs receive immediate attention with contractors typically dispatched within 24 hours, supported by our in-house maintenance team for urgent issues.
What student accommodation options are available?
We offer purpose-built student housing and shared houses near universities, with dedicated viewings and support for academic tenants' specific requirements.
How do you support property investors?
Landlord services include market analysis, rental valuation, regulatory compliance, and property improvement advice to maximise investment returns in the Norwich market.
What sets Prolet Property Services Property Services apart from other letting agents?
Our local expertise since 1993, dedicated specialist teams, and in-house maintenance capabilities deliver tailored service with proven reliability across residential and student sectors.
