Established in 2002, Regency Estate Management has grown substantially over the years, delivering expert property management services to Residents' Management Companies and Residents' Associations across London and South East England. With over 45 years of experience in the property industry, our team of professionals is dedicated to providing a high-quality and totally comprehensive property management service that is committed to delivery and providing value for money.
Our Services
We offer a range of services designed to help our clients protect their investments. Our bespoke service includes, but is not limited to, regular site inspections, instructing maintenance contractors, and managing the management company's finances and bank accounts. Our team of experts is passionate about empowering and representing lessees, helping them to take control of their properties.
What We Do
At Regency Estate Management, we understand the importance of an accountable, dedicated, pro-active, and customer-focused property management service. Our services are designed to help our clients save time, money, and stress while ensuring the maintenance and value of their investments. Our team of experts is committed to providing a high-quality and totally comprehensive property management service that is committed to delivery and providing value for money.
About Our Commitment to Excellence
Over the last seventeen years, Regency Estate Management has established a proven track record, priding ourselves on providing one of the most personal and professional property management services available. Our commitment to excellence is reflected in our membership with some of the industry's leading professional bodies and our management of large-scale developments, some for almost 15 years. "Competent, efficient and GDPR compliant, our transparency, reliability and attention to detail has laid the foundation for our success."
Why Choose Us
Choosing the right property management company is instrumental to the maintenance and the subsequent value of your investment(s). When assessing the authenticity of a business and its processes, independent corporations such as ourselves demonstrate the utmost professionalism, ensuring that our clients receive the highest level of service and satisfaction. With over 45 years of experience in the property industry, our Customer Services Advisers are available between 9am-5pm, Monday to Friday (excluding Bank Holidays) and can be contacted via phone, email or post to ensure that we can service all of our clients.
Our Promise
At Regency Estate Management, we promise to deliver an exceptional property management service that is tailored to our clients' unique needs. Our comprehensive range of services is designed to help our clients protect their investments, while ensuring the maintenance and value of their properties. Our commitment to excellence is reflected in our commitment to delivering a high-quality and totally comprehensive property management service that is committed to delivery and providing value for money.
Regency Estate Management Reviews
Overall Experience
Regency Estate Management appears to be a mixed bag, with some reviewers having positive experiences while others have been disappointed. Some reviewers praise the company's responsiveness and professionalism, while others express frustration with communication issues, slow response times, and poor service.
Communication Issues
Many reviewers have expressed difficulty in getting in touch with the company, with some reporting that phone calls are unanswered or go straight to voicemail. Others have noted that emails are ignored or go unresponded to. This lack of communication has led to frustration and stress for many leaseholders.
Service and Maintenance
Some reviewers have reported issues with the level of service and maintenance provided by Regency Estate Management. For example, some have noted that repairs and redecoration have taken months to complete, while others have reported that promised services have not been delivered.
Professionalism
However, it's worth noting that some reviewers have had positive experiences with specific individuals within the company, such as Kelly the sales lady. Additionally, one reviewer reports that Josh and the team at Regency Estate Management are professional, polite, and responsive.
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