Your Local Independent Estate Agent
At Vincent Chandler Estate Agents, we pride ourselves on being a local, independent, and award-winning estate agency in Bromley, covering all of the Bromley Borough and surrounding areas. With over 40 years of combined local knowledge and experience in estate agency, you can be confident when placing the selling and renting of your property in our capable hands.
Our Services
We offer a wide range of services to cater to all your property needs, from residential sales and lettings to probate valuations and sales. Our expert residential sales and lettings agents in Bromley can advise you on every aspect of the process, from providing our best price guides to preparing your property for viewing. Whether you're buying, selling, renting, or leasing out your property, we have got you covered.
Our Team
Our team is comprised of experienced and knowledgeable professionals who are passionate about providing exceptional service to our clients. Our director, Martin Gore, has over 20 years of experience in the industry and has won numerous awards for his outstanding service. Our senior sales consultant, Phil Robinson, has over 16 years of experience and is dedicated to making sure your sales experience is as enjoyable and professional as possible. Our lettings manager, Tracey Cannon, brings a wealth of knowledge and marketing skills to her role. Our lettings administrator, Deb Neal, has over 40 years of experience and is always happy to assist with any enquires.
Our Awards
We are proud to have received numerous awards and accolades, including the title of Best Lettings Agent in BR1 by allAgents, the UK's largest independent review site for the industry, and the Gold winner for Letting Agent in Bromley by the British Property Awards.
Our Mission
Our mission is to provide the highest level of service to our clients, surpassing their expectations and building long-term relationships. We strive to be transparent, honest, and professional in everything we do, and we are committed to making a positive impact on the local community.
Overview
The reviews of Vincent Chandler, a estate agency, are mixed, with a focus on the positive experiences of most clients. However, there are also negative reviews that highlight poor service and unprofessional behavior from some staff members.
Positive Experiences
Many reviewers praised the exceptional service they received from staff members, particularly Martin. They highlighted the smooth and efficient process of buying, selling, or renting a property, with seamless communication and attention to detail. Reviewers also commended the agency's professionalism and honesty.
Negative Experiences
Several reviewers had negative experiences, particularly with staff members Tracey and Martin. One reviewer reported being left with a series of ongoing issues at their rental property, including broken appliances and poor maintenance. They also felt belittled and intimidated by the agency's staff, particularly Martin. Another reviewer reported a similar experience, including being hung up on by Martin and not receiving a response to their queries.
Staff Performance
The reviews suggest that the performance of staff members can vary greatly. While some reviewers praised Martin as exceptional, others reported negative experiences with staff members like Tracey and Martin.
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