Your Property, Our Priority
Welcome to Mark Simon Estates, your trusted partner in Stevenage, Hertfordshire, for all your property needs. Established in 2002, our team of vastly experienced, attentive, and knowledgeable staff have been providing exceptional services in selling, letting, and mortgages. Our competitive fees, combined with our expertise, make us the go-to choice for those looking to buy, sell, or rent properties in Stevenage and surrounding areas.
Our Services
At Mark Simon Estates, we understand the importance of providing tailored services to meet the unique needs of our clients. Our comprehensive range of services includes property sales, lettings, and mortgages. Whether you're a homeowner looking to sell, a landlord seeking to rent out your property, or a buyer searching for your dream home, we have the expertise and resources to guide you through every step of the process.
Our property sales services are designed to ensure that your property receives maximum exposure, resulting in a swift and profitable sale. Our team of experts will work closely with you to understand your goals, provide accurate valuations, and develop a marketing strategy that showcases your property's best features.
For landlords, we offer a range of lettings services, including tenant find, rent collection, and full property management. Our experienced team will handle everything from advertising your property to vetting potential tenants, ensuring that your investment is protected and yields maximum returns.
Why Choose Us?
So, what sets us apart from other estate agents in Stevenage? At Mark Simon Estates, we pride ourselves on our exceptional customer service, attention to detail, and unparalleled local knowledge. Our team is dedicated to providing personalized support, ensuring that your property goals are met with enthusiasm, professionalism, and expertise.
Testimonials
Don't just take our word for it! Our clients have praised our services, citing our hard work, attention to detail, and exceptional communication as key factors in their successful property transactions. Read what our satisfied clients have to say about their experiences with Mark Simon Estates.
Negative Experiences
Scam Alert and Unresponsiveness
Several reviewers had a frustrating experience with the agency, labeling it as a "scam" and stating that their money is not safe. They complained about the agency's unresponsiveness, rudeness, and lack of care for customers.
Misleading Photos and Advertising
One reviewer warned about the agency's misleading photos, which were heavily photoshopped. Another reviewer had a disappointing experience when they discovered that the property was completely misadvertised.
Poor Customer Service and Maintenance
Reviewers complained about the agency's poor customer service, with some stating that staff members were rude and unhelpful. Maintenance issues were also a concern, with one reviewer mentioning that it took 8 months to fix a hole in the roof.
Poor Property Condition
Reviewers mentioned poor property conditions, including mold and dampness, and inadequate repairs.
Excellent Service and Professionalism
On the other hand, several reviewers had a positive experience with the agency, praising its professionalism, excellent service, and quick response to issues. They appreciated the agency's helpful and courteous staff, including Mark, who was described as a "true gentleman."
Efficient and Reliable
Reviewers praised the agency's efficiency and reliability, stating that they were able to sell and buy properties quickly and smoothly. They appreciated the agency's good communication and regular updates.
