Your trusted partner in property management
Welcome to Topproperty Services, a leading property management and letting agency based in Liverpool. Since our founding in 2006, our mission has remained unchanged: to provide the best service possible to our tenants and landlord clients. We are dedicated to helping you find the perfect student or family home, and making everyday life as comfortable and stress-free as possible. For landlords, we aim to be a one-stop shop with our comprehensive property management and letting services, designed to maximize returns and ensure properties are well-maintained.
Our Services
At Topproperty Services, we understand that our landlords are looking for a trusted and safe pair of expert hands to look after their property. With over 15 years of experience in the local market, we have a wealth of knowledge about compliance, and getting your property let and managed safely. Our services include full management, let only services, property refurbishments, and inventories. We also offer additional services, including compliance and licensing, to ensure that our landlords are fully compliant with all regulations.
Our Expertise
Our managing partner, Simon Topple, is a committee member of the North West Property Owners Association and takes an active role in advocating for landlords and educating them on their rights. He is also an active board member of Liverpool City Council's Landlord Advisory Panel. Our team has extensive experience in managing student and family homes across Liverpool, and we work closely with our landlords to provide the best possible service.
Our Goal
Our goal is to provide a seamless and stress-free experience for both our tenants and landlords. We strive to build long-term relationships with our clients, and our experienced team is dedicated to providing exceptional service and support every step of the way.
Positive Experiences
- Kalem Stapleton, a maintenance officer, was praised for his exceptional service and dedication to resolving issues promptly.
- Simon, a staff member, was mentioned as being helpful in a property purchase.
- Hannah and Elle were commended for their helpful and responsive communication, making a significant difference to the moving-in process.
- Alun Vaughan had a positive experience, with every issue being resolved quickly and efficiently.
Negative Experiences
- Many reviewers mentioned poor communication, unresponsiveness, and unhelpfulness from the company.
- Several reviewers experienced issues with maintenance, including leaks, mould, and pest infestations, which were not adequately addressed.
- Some reviewers felt taken advantage of, with excessive fees and charges being imposed.
- Several reviewers mentioned poor living conditions, including dirty and poorly maintained properties.
- A few reviewers experienced issues with deposits, with the company allegedly keeping deposits without justification.
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