Business Details
29 Years
experience
Your Trusted Property Letting Partner in Cardiff
Established in 1997, we pioneered student property letting in Cardiff, transforming the market by introducing professional standards and dedicated services for landlords and tenants. Our expertise spans property management, guaranteed rent schemes, and EPC compliance, supported by local knowledge across Cardiff, Newport, and Pontypridd. We offer tailored solutions for landlords, from novice investors to portfolio holders, while providing tenants with quality, affordable housing.Our innovative approach includes serviced accommodation and a commitment to resolving challenges through experience gained over 25 years. As the oldest student-focused agency in Cardiff, we combine industry leadership with a personal touch to ensure secure investments and positive rental experiences.
Services
Property Management
Guaranteed Rent Scheme
EPC Compliance Services
Student Lettings
Serviced Accommodation
Contract Holder Support
Deposit Protection
Maintenance Coordination
Details
- Year established: 1997
Highlights and features
- 25+ years of experience in South Wales property markets
- Guaranteed rent scheme eliminates void period income risks
- In-house EPC compliance specialists for future-proof investments
- Local expertise across Cardiff, Newport, and Pontypridd
- Proven track record managing student and professional rentals
What people say
Professional and honest
Awesome flat, well furnished
Reliable and helpful
Speedy replies and fixes
Professional service
Services
Guaranteed Rent Scheme
Our guaranteed rent service ensures landlords receive monthly payments regardless of occupancy status. Since 2019, this scheme has eliminated income uncertainty during void periods by providing fixed rental income. We handle tenant acquisition and payment logistics, allowing investors to plan finances securely while maintaining property ownership benefits.
EPC Compliance Services
We provide tailored EPC compliance solutions to meet current and future regulations. Our qualified assessors identify cost-effective improvements to achieve minimum E rating standards, including insulation upgrades and heating system optimisations. This service future-proofs properties against tightening environmental requirements while enhancing marketability through improved energy ratings.
Property Management
Our comprehensive management covers rent collection, maintenance coordination, and compliance administration. Services include safety certificate organisation, inventory management, and tenant communication. Landlords benefit from regular property inspections and transparent financial reporting, ensuring hassle-free ownership while maintaining tenant satisfaction through prompt issue resolution.
Student Lettings
Specialist student accommodation services include property preparation, tenant referencing, and contract administration. We match students with suitable properties across Cardiff's university areas, offering furnished units with utility management. Our processes include guarantor verification and streamlined move-in procedures, ensuring stress-free transitions for international and local students alike.
Serviced Accommodation
Flexible furnished rentals for professionals and visitors requiring temporary housing. Properties include weekly cleaning, utilities, and business-friendly amenities. Ideal for work assignments or leisure stays, with options across Cardiff's key locations. We handle guest onboarding and maintenance, providing hotel-like convenience with home comforts.
People
Wyn Griffiths
Founder
Cardiff University graduate who established Pinnacle Letting Agents Letting Agents in 1997. Recognised for transforming student accommodation standards in Cardiff through professional management practices. With 25+ years' experience, he pioneered the first guaranteed rent scheme in the region.
Questions
What property types do you manage?
We handle student flats, professional rentals, and serviced accommodation across Cardiff, Newport, and Pontypridd. Properties range from single rooms to multi-bedroom units suitable for professionals and short-term visitors.
How does the guaranteed rent scheme work?
We pay monthly rent regardless of occupancy status, eliminating void period losses. The scheme includes property marketing, tenant acquisition, and payment administration, providing landlords with secure, predictable income since our 2019 launch.
What EPC services do you offer?
Our qualified assessors provide EPC ratings and recommend cost-effective improvements to meet current E rating minimums. We guide landlords through compliance requirements and can implement upgrades for properties under our management.
What fees apply to landlords?
We offer transparent pricing with no hidden charges. Fees vary by service level selected, from basic advertising to full management packages. Detailed fee structures appear in our landlord information pack available upon request.
How do contract holders apply?
Applicants complete online applications with guarantor references. After pre-viewing checks, approved tenants sign standard occupation agreements. The process includes credit checks, reference verification, and payment of initial rent/deposit.
