Business Details
41 Years
experience
Emergency
services
Your Trusted Residential Property Management Partner
FirstPort is the UK's leading residential property management company with over 40 years of experience. We specialise in managing thousands of developments nationwide, creating thriving communities where residents feel safe and proud to live. Our services include residential property management, block management, freeholder property management, and Scotland property factoring. We work closely with developers, Resident Management Companies (RMCs), Right to Manage Companies (RTMs), and freeholders to ensure seamless management of developments of all sizes. Our ISO 45001 certification underscores our commitment to health and safety compliance, while our in-house procurement team ensures cost-effective solutions through accredited contractors.We prioritise transparency, offering residents access to My Home, an online portal for managing service charges, repairs, and updates. With local expertise backed by national resources, we deliver tailored support to meet the unique needs of each development. Our dedication to innovation is evident in our AI-powered smart buildings platform, which enhances property management efficiency. We also champion sustainability and community engagement, as demonstrated through initiatives like the Great British Beach Clean and partnerships with charities such as Tommy Club. Our team of qualified professionals is committed to maintaining the long-term value of properties while ensuring regulatory compliance and resident satisfaction.
Services
Residential Property Management
Block Management
Freeholder Property Management
Scotland Property Factoring
Later Living
Health & Safety Compliance
Asset & Facilities Management
Procurement Services
Resident Support
Community Engagement
Details
- Year established: 1985
Highlights and features
- We have over 40 years of experience in residential property management.
- Our ISO 45001 certification ensures industry-leading health and safety standards.
- We offer local expertise with national resources and support.
- Our 24/7 emergency support ensures peace of mind for residents.
- We implement a proven procurement process with accredited contractors.
Associations and certifications
- ISO 9001
- ISO 14001
- ISO 45001
What people say
Expert property management
Responsive service
Strong safety focus
Community engagement
Transparent communication
Services
Residential Property Management
We manage residential developments of all sizes, ensuring safety, compliance, and value retention. Our services include health and safety assessments, asset maintenance, and resident support via My Home. With over 40 years of experience, we provide tailored solutions for developers, RMCs, and freeholders.
Block Management
Our block management covers communal areas, fire safety, and on-site staff. We handle repairs, maintenance, and service charge budgets, ensuring compliance with regulations. This service supports RMCs and RTMs in maintaining well-managed, secure developments.
Health & Safety Compliance
We uphold health and safety standards through risk assessments, fire safety measures, and ISO 45001-certified practices. Our team ensures compliance with legislation, protecting residents and properties from potential hazards.
Asset & Facilities Management
We protect property value through proactive maintenance of mechanical and technical assets. Our services include inspections, repairs, and compliance checks, ensuring long-term efficiency and safety for residential developments.
Procurement Services
Our in-house procurement team sources accredited contractors for cost-effective solutions. We ensure quality and compliance through rigorous vetting, delivering efficient maintenance and repair services tailored to each development's needs.
People
Victoria Peake
Operations Director
Victoria leads FirstPort's London property management team, leveraging her expertise in new build and regeneration projects. She ensures compliance and high standards across developments, supporting RMCs and developers with tailored solutions.
Leanne Barker
Regional Director
Leanne has 20 years of property management experience, specialising in London's mansion blocks and conversions. She focuses on client relationships, delivering bespoke solutions that balance historical preservation with modern resident needs.
Questions
What services does FirstPort offer?
We provide residential property management, block management, freeholder management, Scotland property factoring, and later living services, along with health and safety compliance and procurement support.
How does FirstPort ensure health and safety compliance?
We conduct regular risk assessments, maintain fire safety equipment, and hold ISO 45001 certification, ensuring adherence to the highest safety standards across all developments.
Can residents access account information online?
Yes, our My Home portal allows residents to pay service charges, report repairs, and access updates 24/7, integrated with our CRM for seamless service.
How does FirstPort support Resident Management Companies?
We offer tailored support for RMCs and RTMs, including compliance guidance, financial management, and emergency assistance, ensuring directors meet legal obligations with ease.
Are FirstPort's services available nationwide?
Yes, we manage developments across the UK, including London, Scotland, and regional areas, combining national expertise with local knowledge.
