Trust us to guide you home
At Sequence Estate Agents, we pride ourselves on being one of the largest and most successful estate agencies in the UK, with a vast network of over 320 branches nationwide. Our commitment to providing exceptional customer service, combined with our extensive local knowledge and expertise, has earned us a reputation as one of the most trusted and respected names in the property industry.
Our Services
We offer a comprehensive range of services designed to meet the diverse needs of our clients. Whether you're looking to buy, sell, rent, or let a property, our experienced teams are dedicated to providing personalized guidance and support every step of the way. Our services include:
- Residential sales and lettings
- Auctions and modern method auctions
- Conveyancing and land services
- New homes and portfolio management
- Survey and valuation services
- Wills and probate services
- Mortgages and financial services
Our dedicated teams of experts are passionate about delivering exceptional customer service, ensuring that your property journey is as smooth and stress-free as possible. We understand that every client is unique, with individual needs and requirements. That's why we take the time to listen, advise, and tailor our services to meet your specific needs.
Our Mission
Our mission is simple: to provide exceptional customer service, expert local knowledge, and a comprehensive range of services to help you achieve your property goals. Whether you're a first-time buyer, seasoned seller, or anything in between, we're dedicated to helping you navigate the complex world of property with confidence and success.
Sequence Property Management Reviews
Poor Communication and Unprofessionalism
Several reviewers expressed frustration with the communication style of Sequence Property Management, citing unprofessionalism, lack of responsiveness, and a dismissive attitude towards tenant concerns.
Unreliable and Incompetent Staff
Many reviewers reported negative experiences with Sequence's staff, describing them as incompetent, rude, and unhelpful. Some reviewers claimed that staff members failed to follow through on commitments, made false promises, and displayed a general lack of accountability.
Disputes over Deposits and Payments
Several reviewers reported difficulties in receiving their deposits back, with some claiming that Sequence made unjustified deductions or failed to refund the full amount. Others reported issues with payment processing, including lost payments and incorrect billing.
Broken Promises and Lack of Maintenance
Reviewers described instances where Sequence failed to fulfill promises, such as neglecting to repair or maintain properties. Some reported dealing with issues like plumbing problems, broken doors, and structural damage for extended periods without resolution.
Avoidance of Responsibility
Many reviewers felt that Sequence avoided taking responsibility for their mistakes, instead shifting blame or denying accountability. This perceived evasion of accountability led to widespread distrust and frustration among reviewers.
Overall Dissatisfaction
The majority of reviewers expressed extreme dissatisfaction with Sequence Property Management, citing a range of issues that contributed to a negative experience.
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