Business Details
30 Years
experience
Trusted Property Management in Crawley
Swan Property Management has been a trusted name in Crawley's property management sector since 1996. With over 100 years of combined experience among our team, we specialise in letting and managing residential properties across Crawley, Gatwick, and Horley. As members of Safeagent and participants in the Tenancy Deposit Scheme, we ensure full compliance with industry standards and client money protection. Our team's local expertise and commitment to tenant-landlord relationships have earned us a 4.8/5 independent star rating.We offer tailored services including property maintenance, tenant screening, and marketing, ensuring landlords achieve optimal returns with minimal void periods. Our proactive approach to resolving maintenance issues and transparent communication has solidified our reputation as a leading letting agent in West Sussex. Backed by client testimonials spanning decades, we prioritise professionalism, reliability, and client satisfaction in every aspect of our operations.
Services
Property Management
Letting Services
Tenant Screening
Maintenance Coordination
Rent Collection
Details
- Year established: 1996
Highlights and features
- We have over 25 years of local property management experience in Crawley.
- Our team holds membership with Safeagent for client money protection.
- We guarantee swift resolution of maintenance issues for tenants.
- Our tenant vetting process ensures reliable, long-term occupancy.
- We offer transparent fee structures with a 2.5% discount on management fees.
Associations and certifications
- Safeagent
- Tenancy Deposit Scheme
What people say
Impeccable service
Professional and courteous
No void periods
Swift maintenance resolution
Excellent tenant matching
Services
Property Management
Our comprehensive property management service ensures landlords receive consistent rental income with minimal void periods. We handle maintenance coordination, tenant communication, and regulatory compliance for residential properties in Crawley and surrounding areas. With dedicated staff overseeing daily operations, we provide landlords with regular updates and transparent financial reporting.
Tenant Placement
We specialise in matching quality tenants to residential properties through rigorous vetting processes. Our local market knowledge enables swift tenant placement while ensuring property protection and timely rent payments. The service includes property marketing across multiple platforms and professional tenant referencing checks to minimise risks for landlords.
Maintenance Coordination
Our maintenance team provides prompt resolution of property issues with 24/7 emergency support for critical situations. We coordinate qualified tradespeople for plumbing, electrical, and structural repairs while keeping landlords and tenants informed throughout the process. Regular property inspections ensure ongoing maintenance standards are maintained.
Rent Collection
We guarantee timely rent collection and direct payment to landlords' accounts. Our system includes arrears management and legal support for eviction proceedings when necessary. Monthly statements provide clear records of income and expenditures related to managed properties.
Market Appraisals
Our experts provide accurate rental valuations based on current market conditions in Crawley and Gatwick areas. The service includes comparative analysis of similar properties and advice on property presentation to maximise rental potential. Landlords receive detailed reports to inform pricing strategies.
People
Jonathon Davies
Director
With 35 years in estate agency since 1989, Jonathon established Swan Property Management in 1996. His local expertise ensures strategic property management solutions for Crawley landlords.
Donna Purchase
Property Manager
Overseeing maintenance operations, Donna ensures swift resolution of property issues. Her organisational skills maintain high standards across all managed properties in the Crawley area.
Katie Blinch
Senior Lettings Negotiator
Katie specialises in tenant placement, leveraging local market knowledge to match quality tenants with residential properties efficiently and effectively.
Carly Robertson
Marketing Specialist
Carly manages digital marketing strategies to maximise property visibility across multiple platforms, ensuring rapid tenant acquisition for landlords.
Billie Fuller
Compliance Officer
Billie ensures regulatory compliance and smooth administrative operations, maintaining the company's high standards in client money protection and legal requirements.
Questions
What areas do you cover for property management?
We manage properties in Crawley, Gatwick, Horley, and surrounding West Sussex areas.
How do you protect tenant deposits?
Deposits are safeguarded under the Tenancy Deposit Scheme through The Dispute Service Ltd.
What fees do you charge landlords?
We offer a 2.5% discount on full management fees during limited promotional periods.
How quickly do you resolve maintenance issues?
Emergency repairs receive immediate attention with qualified tradespeople dispatched promptly.
What experience does your team have?
Our team has over 100 combined years of property management experience since 1996.
How do you find quality tenants?
We use rigorous referencing checks and local market knowledge to match reliable tenants.
