Local expertise, national reach.
At Boyce Thornton, we pride ourselves on being a local, independent, straightforward, friendly, and highly experienced estate agency, specializing in Oxshott, Cobham, and Claygate. Our team brings together a formidable amount of experience, with most of us having lived or worked in the area for many years. This local knowledge makes all the difference in providing our clients with expert advice and guidance throughout the buying and selling process.
Our Services
We offer a comprehensive range of property services, including valuations, sales, lettings, negotiation, liaison with solicitors, property management, and compliance with industry regulation. Our competitive fee structure has no hidden extras, and we include energy performance certificates, individually designed property brochures, floor plans, and photography as part of our service. Whether you're looking to sell, let, or simply need expert advice on the current market value of your property, we're here to help.
Achieving Results
At Boyce Thornton, we're committed to achieving the results you want. We market properties nationally as well as locally, using internet portals like Rightmove, Find a Property, and Prime Location, as well as emailers to potential buyers. Our own website is also a valuable marketing tool. We also use more traditional methods such as press advertising and open days to ensure maximum exposure for your property. We'll start marketing your property as soon as you instruct us and make every effort to work to your time constraints.
Compliance
As members of the National Association of Estate Agents, the Property Ombudsman Scheme, and the Association of Residential Letting Agents, we value our reputation for professional integrity. We're committed to providing our clients with a professional and efficient service, and we're pleased to be part of the Client Money Protection (CMP) scheme, providing our clients with peace of mind.
Poor Experience with Party Wall Awards and Surveys
The reviewers who had a negative experience with the company's party wall awards and surveys expressed their disappointment. One reviewer had to pay 7,150 for a party wall award that was deemed basic and left unanswered questions and problems. Another reviewer had a bad experience with a surveyor named Chris Smart, who was described as rude and unprofessional.
Unprofessionalism and Lack of Responsiveness
Several reviewers mentioned unprofessionalism and lack of responsiveness from the company's agents. One reviewer traveled a significant distance to view a property, only to find that no agent was present to show them around, and the property was already marked as "let agreed" online. Another reviewer had a bad experience with an agent named Susie, who was described as rude and unprofessional over the phone and in person.
Positive Experience with Estate Agency Services
On the other hand, some reviewers had a positive experience with the company's estate agency services. They praised the team's knowledge, professionalism, and efficiency during the sales process. One reviewer mentioned that the team, especially Suzy, was knowledgeable about the local market and provided excellent service.
Agents' Behavior and Attitude
Some reviewers were unhappy with the behavior and attitude of certain agents. One reviewer mentioned that Susie was not only rude and unprofessional but also breached confidentiality and made unwanted comments about a neighboring property.
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