Business Details
23 Years
experience
Emergency
services
Expert Property Letting & Management Services
Established in 2003, One Rent has redefined property letting and management services by prioritising client needs over traditional agency models. Our approach combines technological innovation with personalised service, offering landlords guaranteed rental income through fully managed packages and an in-house maintenance team for swift issue resolution. For tenants, we provide stress-free property searches and tailored support throughout the rental process. With over two decades of experience in the sector, our team has developed a reputation for transparency, efficiency, and market expertise across Redhill and surrounding areas.We maintain industry-leading standards through memberships with the Tenancy Deposit Scheme, Property Redress Scheme, and Client Money Protection, ensuring complete compliance and client confidence. Our commitment to continuous improvement drives our investment in digital solutions like our dedicated mobile app, streamlining communication and service delivery for all stakeholders.
Services
Property Letting
Property Management
Guaranteed Rent Scheme
Maintenance Services
Tenant Applications
Details
- Year established: 2003
Highlights and features
- We offer guaranteed rent schemes for landlords in Redhill
- Our in-house maintenance team ensures rapid property repairs
- We provide tailored support for both landlords and tenants
- Our team has over 20 years' experience in property management
- We maintain full compliance with industry accreditation schemes
Associations and certifications
- Tenancy Deposit Scheme (TDS)
- Property Redress Scheme
- Client Money Protection (CMP)
What people say
Very understanding and helpful
Amazing
Trustworthy letting agent
Fastest response
Supportive and professional
Services
Property Letting
We specialise in residential property letting services for landlords seeking reliable tenants. Our process includes property valuations, marketing, tenant screening, and lease agreements. With local market expertise in Redhill, we ensure competitive rental pricing and swift tenant placement while maintaining compliance with all legal requirements.
Property Management
Our comprehensive property management covers maintenance coordination, rent collection, and tenant communication. Landlords benefit from guaranteed rent schemes and dedicated account management. We handle day-to-day operations including inspections, legal compliance, and emergency repairs, ensuring hassle-free property ownership for our clients across the region.
Guaranteed Rent Scheme
This unique offering provides landlords with assured monthly income regardless of tenancy status. We manage all aspects of property maintenance and tenant issues while guaranteeing timely payments. The scheme includes full property management services, reducing financial risks for property owners in our service areas.
Maintenance Services
Our in-house maintenance team handles all property repair needs efficiently. From emergency faults to routine maintenance, we prioritise swift resolution while maintaining quality standards. Tenants can report issues through our digital platform, with clear procedures for both scheduled and urgent interventions across managed properties.
Tenant Applications
We streamline the tenant application process with clear documentation requirements and credit checks. Our system accommodates personal, guarantor, and corporate applications with transparent terms. Applicants receive dedicated support throughout the process, including guidance on tenancy agreements and move-in procedures.
Questions
What areas do you cover?
We primarily operate in Redhill and surrounding areas, specialising in local market knowledge for both landlords and tenants.
Do you offer guaranteed rent schemes?
Yes, we provide guaranteed rent options for landlords through our fully managed service packages.
How do I report property faults?
Faults can be reported through our online portal or by calling 01293 612 950 with clear procedures for both emergency and routine maintenance.
Are pets allowed in rental properties?
Pet policies vary by property, but we offer guidance during the application process and may require additional cleaning arrangements.
How does the tenant application process work?
Our process involves five steps covering personal details, employment verification, and document submission through our online system.
What accreditations do you hold?
We are members of the Tenancy Deposit Scheme, Property Redress Scheme, and Client Money Protection for complete compliance and client protection.
