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Business Details
29 Years
experience
Trusted Lettings Agents in Primrose Hill, London
Established in 1997, we are a family-owned independent letting agency serving Primrose Hill and surrounding areas. Our team combines over 37 years of rental market experience with ARLA Propertymark accreditation to deliver tailored property letting and management services. We prioritise client relationships, offering free home searches for tenants and professional indemnity insurance-backed services for landlords.

Our local expertise spans North West and Central London, including Primrose Hill, Hampstead, and St. John's Wood. As members of The Property Ombudsman Scheme, we maintain strict compliance with industry regulations while providing transparent, client-focused solutions.
Services
Residential Lettings Property Management Home Search Service Tenant Finding Landlord Services Property Marketing Tenancy Deposit Scheme Client Money Protection Property Valuation Free Home Search
Details
  • Year established: 1997
Highlights and features
  • Established since 1997 with 37+ years combined experience
  • ARLA Propertymark accredited with client money protection
  • Tailored service for individual landlord and tenant requirements
  • Free home search service for residential rentals
  • Specialist local knowledge of Primrose Hill and NW London
Associations and certifications
  • ARLA Propertymark
  • The Dispute Service
  • The Property Ombudsman Scheme
What people say
Unfailingly delightful Maximum efficiency Highly recommended Top notch service In-depth local knowledge
Services
Residential Lettings
Paul Lee & Company specialises in residential lettings across Primrose Hill and surrounding areas, leveraging over 39 years of local expertise. The service matches quality tenants with premium properties, ensuring thorough vetting and compliance with ARLA Propertymark standards. Clients benefit from a personalised approach that prioritises long-term relationships and seamless tenancy transitions.
Property Management
The firm provides comprehensive property management, handling maintenance, rent collection, and regulatory compliance for landlords. With ARLA Propertymark membership, they offer Client Money Protection and professional indemnity insurance, ensuring financial security. Their proactive communication and trusted contractor network deliver hassle-free ownership while maximising rental returns.
Home Search Service
A complimentary home search service assists tenants and corporate clients in locating ideal rental homes across Primrose Hill, Hampstead, and Belsize Park. The team leverages deep local knowledge and early access to listings, reducing search time. They arrange viewings, negotiate terms, and manage paperwork for a stress-free relocation experience.
Tenant Finding
The tenant finding service focuses on securing reliable occupants through rigorous referencing and right-to-rent checks. As members of The Dispute Service and The Property Ombudsman, they ensure deposit protection and fair dispute resolution. Landlords receive detailed applicant reports, enabling informed decisions that safeguard property condition and rental income.
Landlord Services
Tailored landlord services include free property valuations, strategic marketing across major portals, and guided compliance with evolving regulations. The family-run team offers transparent advice on legislative changes, such as EPC requirements and safety certifications. Their referral-based reputation reflects a commitment to protecting landlord interests throughout the entire letting lifecycle.
Questions
What areas does Paul Lee & Company cover?
We specialise in Primrose Hill village and surrounding areas including Hampstead, Belsize Park, St John's Wood, and Chalk Farm, offering expert local knowledge across these prime London locations.
What letting services do you offer landlords?
We provide comprehensive letting and property management services, including tenant finding, rent collection, maintenance coordination, and regulatory compliance, all backed by ARLA Propertymark protection.
Are you a regulated letting agent?
Yes, we are ARLA Propertymark agents, members of The Dispute Service and The Property Ombudsman, ensuring adherence to the highest industry standards and client money protection.
Do you offer a home search service for tenants?
Yes, we provide a free home search service for individuals and corporate clients, using our local expertise to identify suitable properties and arrange viewings efficiently.
How do you protect client money?
Client funds are held in a separate, audited client account with Client Money Protection bonding through ARLA Propertymark, ensuring full financial security and transparency.
What are your tenant fees?
Tenant fees apply as per the Tenant Fees Act 2019; specific costs depend on the property and tenancy type, and we provide full transparency before any commitment.