Business Details
47 Years
experience
Emergency
services
Trusted Property Management in London
Established over 40 years ago, Dillons is an independent firm of residential managing agents renowned for its expertise in leasehold and freehold block management. Our reputation has been built on client recommendations and a commitment to maintaining the highest professional standards, evidenced by our accreditation with The Property Institute. We collaborate exclusively with trusted contractors and RICS-qualified surveyors to ensure comprehensive maintenance, repairs, and major works projects are executed to the highest standards. Our portfolio spans prestigious apartment blocks, period conversions, and housing developments across North, Northwest, Central, and West London, with a focus on properties near our premises to enable regular inspections and rapid emergency response.We offer tailored services including service charge management, statutory compliance, 24/7 emergency support, and company secretarial services, underpinned by professional indemnity insurance and a client-centric approach. With decades of experience, we provide transparent communication, financial accountability through segregated trust accounts, and a proven track record of long-term client relationships, including buildings we have managed since our founding in 1979. Our team is dedicated to delivering efficient, cost-effective solutions while adhering to evolving legal and regulatory requirements, ensuring peace of mind for residents and property owners alike.
Services
Block Management
Property Insurance
Residential Sales
Residential Lettings
Company Secretarial Services
Major Works Consultation
Health & Safety Compliance
24/7 Emergency Response
Financial Administration
Contractor Coordination
Details
- Year established: 1979
Highlights and features
- We have over 40 years of experience in residential block management.
- Our team includes RICS-qualified surveyors and accredited professionals.
- We provide a dedicated 24/7 emergency service for urgent issues.
- Our local expertise covers North, Northwest, Central, and West London.
- We work exclusively with trusted contractors for high-quality maintenance.
Associations and certifications
- The Property Institute
- Propertymark CMP
- TPI The Property Institute
- RICS (Royal Institution of Chartered Surveyors)
Services
Block Management
We provide comprehensive block management for residential leasehold and freehold properties. Our services include service charge collection, annual accounts preparation, statutory compliance, and contractor coordination. With over 40 years of experience, we ensure buildings are maintained to the highest standards while adhering to legal requirements.
Property Insurance
Our insurance services cover buildings, asset protection, and directors' liability for residential associations. Partnering with Clear Insurance Management Limited, we offer competitive premiums, streamlined claims processing, and tailored coverage solutions for blocks of flats and private developments across London.
Residential Lettings
We manage residential lettings with transparent fee structures, including tenant vetting, deposit handling, and lease administration. Our services comply with ARLA Propertymark standards, ensuring landlords receive professional support while tenants benefit from clear contractual terms and responsive management.
Major Works Consultation
We coordinate major works projects, including statutory Section 20 notices, contractor selection, and budget management. Our team ensures compliance with legal requirements while delivering cost-effective solutions for building refurbishments, structural repairs, and large-scale maintenance initiatives.
24/7 Emergency Response
Our dedicated emergency service team provides round-the-clock support for critical issues such as leaks, structural failures, or safety hazards. This service ensures rapid resolution of urgent matters, minimising disruption for residents and protecting property integrity.
Questions
What areas do Dillons cover for block management?
We manage properties across North, Northwest, Central, and West London, including Muswell Hill, Hampstead, Kensington, and St Johns Wood.
What insurance services does Dillons offer?
We provide buildings insurance, asset protection, directors' liability coverage, and engineering insurance for residential blocks and management companies.
How does Dillons handle emergency repairs?
We operate a 24/7 emergency service team to address urgent issues like leaks, structural failures, or safety hazards promptly.
What fees are associated with residential lettings?
Fees include capped deposits, monthly rent collection, and charges for tenancy changes or late payments as specified in our consumer guide.
