Business Details
26 Years
experience
Emergency
services
Professional Letting Services in Kendal
Established in 2000, Turner Scott has built a reputation as a trusted provider of residential lettings and property management services across South Lakeland, North Lancashire, and the Lake District. Our team combines decades of local market expertise with professional accreditations, including membership of The Property Ombudsman and Propertymark qualifications, ensuring compliance with industry best practices. We specialise in tailored property management solutions, from tenant referencing and rent collection to full maintenance oversight, supported by Client Money Protection Insurance for client security.Our approach prioritises transparency, with clear communication channels for landlords and tenants, and a 24-hour maintenance reporting system to address urgent issues. With over 20 years of experience managing properties in rural and urban settings, we deliver a service that balances professionalism with a personal touch, underpinned by a commitment to resolving disputes through our formal complaints procedure and independent ombudsman oversight.
Services
Property Management
Tenant Referencing
Rent Collection
Maintenance Coordination
Deposit Protection
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in residential lettings across South Lakeland and the Lake District.
- Our team holds Propertymark qualifications and adheres to strict industry codes of practice.
- Client Money Protection Insurance safeguards landlords' and tenants' financial interests.
- 24-hour maintenance reporting system ensures prompt resolution of urgent property issues.
- Formal complaints procedure with independent ombudsman oversight guarantees accountability.
Associations and certifications
- The Property Ombudsman
- Propertymark
- CM Protect
What people say
Trusted service
Transparent fees
Responsive support
Local expertise
Reliable management
Services
Property Management
We offer comprehensive property management solutions tailored to landlords' needs. Our services include tenant referencing, rent collection, maintenance coordination, and compliance with legal requirements. With local expertise in South Lakeland and the Lake District, we ensure properties are managed efficiently while protecting landlords' investments through Client Money Protection Insurance.
Tenant Referencing
Our tenant referencing process verifies employment, credit history, and right to rent status to ensure reliable tenancies. We require applicants to earn 30 times the monthly rent collectively and conduct thorough background checks, including credit reports and identification verification, to mitigate risks for landlords.
Rent Collection
We handle rent collection and distribution, providing monthly statements and chasing arrears when necessary. Our system ensures timely payments and transparency, with rent guaranteed insurance available to protect landlords against defaults, subject to additional fees.
Maintenance Coordination
Our 24-hour maintenance reporting system addresses urgent property issues promptly. We coordinate inspections, repairs, and tenant communications to maintain property standards and resolve problems swiftly, ensuring compliance with safety regulations and tenant satisfaction.
Deposit Protection
We manage tenancy deposits in accordance with The Deposit Protection Scheme (DPS). Deposits equivalent to five weeks' rent are safeguarded, and we handle deductions for damages or unpaid bills at the end of tenancies, ensuring fair and legal processes for both landlords and tenants.
People
Beth
Director
Beth leads Turner Scott with over 15 years of experience in residential property management. Her expertise in landlord-tenant relations and compliance ensures clients receive strategic, solutions-focused support tailored to their needs.
Julie
Director
Julie oversees operational excellence at Turner Scott, leveraging her background in property law and tenant services. She ensures all lettings meet statutory requirements while maintaining the company's high service standards.
Michelle
Lettings Consultant
Michelle provides hands-on lettings support, specialising in tenant placement and property marketing. Her local knowledge of South Lakeland helps landlords maximise rental returns through targeted strategies.
Danielle
Lettings Consultant
Danielle assists with property management and client communications, ensuring smooth transactions for landlords and tenants. Her focus on clear, timely service aligns with Turner Scott's commitment to transparency and professionalism.
Questions
What services do you offer for landlords?
We provide property management, tenant referencing, rent collection, maintenance coordination, and deposit protection services tailored to landlords' needs.
How do you vet potential tenants?
We conduct employment checks, credit assessments, right-to-rent verification, and require combined income of 30x monthly rent to ensure reliable tenancies.
Are there fees for tenants?
No fees apply to tenants. We charge landlords for our services, ensuring transparency in all lettings agreements.
How are maintenance issues resolved?
Our 24-hour reporting system addresses urgent repairs promptly, with regular property inspections to maintain standards and prevent issues.
What accreditations do you hold?
We are members of The Property Ombudsman and Propertymark, with Client Money Protection Insurance for client fund security.
