Find your perfect home with us, where service matters!
At ML Estates, we pride ourselves on being experienced property experts, offering a comprehensive range of services to assist you in buying, selling, letting, and managing your properties in the North East. With over 30 years of experience, our team of professionals has the expertise and knowledge to guide you through every stage of the process, ensuring a seamless and stress-free experience.
Our Services
Our services are designed to cater to the diverse needs of our clients, including buying, selling, letting, and managing properties. We understand that every client is unique, and our experienced team takes the time to understand your specific requirements, providing personalized solutions tailored to your needs.
Our extensive range of services includes:
- Buying and selling properties, including conveyancing services
- Lettings and property management, including finding tenants, rent collection, and property maintenance
- Energy Performance Certificates (EPCs) and floor plans
- Financial advice and mortgage services
- Auctions and property valuations
Our Expertise
Our team of experienced professionals is dedicated to providing exceptional service, ensuring that every client receives personalized attention and guidance throughout the entire process. We take pride in our expertise, and our extensive knowledge of the local market enables us to provide valuable insights and advice to our clients.
Why Choose ML Estates?
At ML Estates, we are committed to providing exceptional service, built on the foundation of trust, integrity, and professionalism. We understand that our clients' needs are unique, and we strive to deliver a personalized experience that exceeds their expectations. Our team is dedicated to providing:
- Unparalleled expertise and knowledge of the local market
- Personalized service and attention to detail
- Competitive fees and exclusive discounts for NHS and emergency services personnel
- Exclusive advertising on four major internet portals and social media
- In-house conveyancing team and independent financial adviser
- Regular client contact and updates throughout the process
What Our Clients Say
Don't just take our word for it! Our clients have praised our exceptional service, personalized attention, and expertise. Here's what some of our satisfied clients have to say:
- "ML Estates sold my late mother's house in Bedlington within 24 hours of it being on the market! The staff were really sympathetic and understanding and helped us every step of the way." - Mrs. Paul
- "So far 5 out of 5, you have been most helpful especially with long-distance agreement we have in place and me being unable to personally attend to issues. Nothing is too much trouble." - Mr. Darby
Efficient and Friendly Service
Most reviewers praised the efficient and friendly service provided by ML Estates. They appreciated the regular updates and communication throughout the selling and buying process. Many reviewers also mentioned the helpfulness and professionalism of the staff, particularly Caroline, Helen, and Allison.
Positive Experiences
Several reviewers had positive experiences with ML Estates, citing the staff's willingness to help with queries and issues even after the purchase was complete. They appreciated the extra effort put in by the team to ensure a smooth transaction.
Professionalism and Efficiency
ML Estates was commended for their professionalism and efficiency in managing properties, with one reviewer praising their tenant finder service and another appreciating their help in resolving issues with tenants.
Issues with Viewings and Communication
However, a few reviewers had negative experiences with ML Estates. One reviewer was disappointed with the lack of communication and respect shown during a viewing, while another was unhappy with the lack of preparation and research by the estate agent.
Concerns about Supervision and Client Interests
Another reviewer expressed concern about the lack of supervision during viewings and the prioritization of client interests.
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