Business Details
13 Years
experience
Your Trusted Estate Agency in Newcastle upon Tyne
Cloud Estates is an independent estate agency established in 2013, serving Newcastle and Gateshead. Our directors, with over 35 years of combined experience, relocated to Heaton in 2022 to better serve this vibrant community. As members of the National Association of Estate Agents, we combine professional expertise with a personal touch, offering residential sales, lettings, property management, and renovation services. Our modern approach utilises innovative technology while maintaining traditional values, ensuring compliance and efficiency.We specialise in student, residential, and HMO properties, providing tailored advice and 24/7 repair reporting via Fixflo. Our partnerships with Pay Prop and Fixflo enhance landlord-tenant communication and financial transparency. With a dedicated team and local knowledge, we guide clients through every property journey step.
Services
Property Sales
Lettings
Property Management
Renovations
HMO Management
Details
- Year established: 2013
Highlights and features
- We offer 35+ years of combined property market expertise
- Our NAEA membership ensures professional standards compliance
- Free pre-letting consultations and property valuations available
- 24/7 repair reporting system via Fixflo partnership
- Dedicated property managers provide single-point communication
Associations and certifications
- National Association of Estate Agents
What people say
Excellent communications
High performance
Proactive and reactive
Timely manner
Exceptional service
Services
Property Sales
Our property sales service guides clients through stress-free transactions from valuation to completion. We provide accurate pricing advice, professional photography, and 3D virtual tours to maximise exposure on major platforms. With local market expertise and NAEA membership, we ensure smooth sales processes for first-time sellers and investors alike.
Lettings
We specialise in student, residential, and HMO lettings with comprehensive tenant sourcing and compliance management. Our services include free pre-letting consultations, property marketing across major portals, and legislative guidance. We help landlords achieve optimal rental values while maintaining full legal compliance throughout Newcastle and Gateshead.
Property Management
Our full property management covers maintenance, tenant relations, and financial administration. We offer 24/7 repair reporting via Fixflo, rent collection with Pay Prop integration, and regular property inspections. Dedicated managers ensure compliance and timely issue resolution for single properties or large portfolios across Newcastle and Gateshead.
Renovations
We deliver complete property renovation solutions from initial consultation to project completion. Our services include free valuations, design advice, and construction management for residential and HMO properties. With in-house expertise since 2014, we handle refurbishments and extensions across Tyne and Wear, ensuring quality results within budget.
HMO Management
Specialist HMO management covers licensing compliance, tenant coordination, and property maintenance. We provide tailored solutions for room-by-room rentals, ensuring legal adherence and operational efficiency. Our local expertise helps landlords maximise returns while maintaining high standards in multi-occupancy properties across Newcastle and Gateshead.
Questions
What areas do you cover?
We primarily serve Newcastle upon Tyne and Gateshead, with experience handling properties across Tyne and Wear.
Do you offer free property valuations?
Yes, we provide free, no-obligation valuations for both sales and rental properties.
How do you handle property repairs?
Our Fixflo partnership enables 24/7 repair reporting with prompt resolution by trusted local tradespeople.
What property types do you manage?
We handle student accommodations, family homes, and HMOs with specialist compliance expertise.
How quickly are rents transferred?
Through Pay Prop integration, rents typically transfer to landlords within three days of collection.
Can you help with property renovations?
Yes, our sister company Cloud Estates Renovations manages refurbishments and extensions across the region.
