Tried, Trusted & Recommended
At Peter Heron Estate Agents & Letting Agents, we pride ourselves on being a family-owned and run business that has been a household name in Sunderland since the 1960s. Our philosophy is built on traditional values, modern thinking, and a strong commitment to customer service. We understand that every client is unique, and we strive to provide a bespoke service that caters to their individual needs, whether they are buying, selling, or renting a property.
Our Services
As a professionally licensed estate agent, we offer a comprehensive range of services to cater to all your property needs. Our expert team is dedicated to providing a truly personalized experience, whether you are a buyer, seller, landlord, or tenant. Our services include property sales, lettings, conveyancing, area guides, and more. We are proud to be the number one estate agent in Sunderland, with more sold and let signs than any other agent in the city.
Our Expertise
With over 60 years of experience in selling and letting property in Sunderland, we have an unparalleled understanding of the local market. Our expert team is dedicated to providing a truly personalized experience, and we are committed to achieving the best possible results for our clients. Whether you are looking to buy, rent, or sell a property, we are the number one choice for Sunderland and the wider North-East property market.
Our Awards and Accolades
We are proud winners of the EA Masters Awards for 2024 and hold a Feefo Platinum Service Award for the 5th year running. These awards are a testament to our commitment to providing a professional service conducted with integrity and honesty. We are also proud members of the National Association of Estate Agents (NAEA) and adhere to their strict code of conduct and high standards of professionalism.
Our Values
At Peter Heron Estate Agents & Letting Agents, we value integrity, honesty, and professionalism above all else. We believe in building long-term relationships with our clients and strive to provide a truly personalized experience that exceeds their expectations. We are committed to staying at the forefront of the industry, embracing new technologies and innovations to improve the house selling, buying, and renting experience for all concerned.
Overall Experience
The majority of reviewers had a positive experience with Peter Heron Estate Agents, praising their professionalism, communication, and support throughout the selling and buying process.
Communication and Support
Many reviewers praised the team's excellent communication, keeping them informed every step of the way, and their supportive nature, making the process as stress-free as possible.
Professionalism and Expertise
Reviewers appreciated the team's professionalism, knowledge, and expertise, particularly Michael, who was mentioned multiple times for his exceptional service.
Efficiency and Speed
Several reviewers mentioned the speed and efficiency of the selling and buying process, with some properties selling quickly and smoothly.
Cancellation of Valuation
One reviewer, Michael, had a negative experience when his valuation was cancelled two hours before the appointment, citing that they prioritized a paid valuation over his free one.
