Business Details
19 Years
experience
Your Trusted Estate Agents in the North-East
NGU Homes was founded in 2007 by brothers Chris and Nigel Fitzakerley with a mission to revolutionise estate agency through personal experience and property expertise. Our team combines over 15 years of industry experience with a portfolio of 150 owned properties and 700+ managed assets across the North-East. We specialise in property sales, lettings, and management while maintaining rigorous compliance with UK property regulations.Our innovative Smarter Selling Strategy maximises property value through targeted marketing and competitive block viewings. As active landlords ourselves, we apply practical insights to protect client investments and grow long-term wealth. The business maintains transparent operations with 74% of clients coming through personal recommendations, demonstrating our commitment to exceptional service and measurable results.
Services
Property Sales
Lettings
Property Management
Refurbishments
Investment Advice
Details
- Year established: 2007
Highlights and features
- We have 15+ years' experience managing 700+ properties across the North-East
- Our in-house refurbishment team optimises rental returns through strategic upgrades
- 74% of our clients come through personal recommendations
- We implement a proprietary Smarter Selling Strategy to maximise property value
- Our team includes CePAP qualified sales consultants and experienced property managers
What people say
Outstanding service
Responsive and professional
Top-notch service
Quick property lettings
Excellent tenant vetting
Services
Property Sales
Our Smarter Selling Strategy maximises property value through multi-channel exposure, pre-qualified buyer networks, and competitive block viewings. We leverage 15+ years of local market expertise to achieve optimal sale prices. Our team handles negotiations and marketing to ensure tax-efficient transactions for homeowners and investors.
Property Management
We offer comprehensive property management including rent collection, maintenance coordination, and tenant relations. Our in-house team manages 700+ properties with a focus on minimising void periods and maximising returns. Services include compliance checks, rent adjustments, and 24/7 tenant support to protect your investment.
Lettings
Our lettings service matches landlords with quality tenants through rigorous vetting processes. We handle property marketing, viewings, and tenancy agreements while ensuring compliance with UK housing regulations. The team provides ongoing support for rent collection, maintenance requests, and property inspections to maintain asset value.
Refurbishments
Our in-house refurbishment team specialises in rental-focused property improvements. Services include compliance checks, cost-effective upgrades, and full-scale developments to increase rental yields. We conduct 800+ point inspections to identify necessary repairs and implement on-trend finishes that enhance property appeal while maintaining budget efficiency.
Investment Advice
We provide tailored investment advice based on market analysis and our experience managing 700+ properties. Our guidance covers portfolio growth, rental yield optimisation, and market positioning. The team offers insights on property acquisition, refurbishment ROI, and long-term wealth generation through strategic property management.
People
Chris Fitzakerley
Managing Director
With 15 years' industry experience, Chris leads NGU Homes' strategic direction. His background in property investment and finance informs our innovative approach to estate agency and management.
Nigel Fitzakerley
Finance Director
Nigel oversees financial operations with 15 years' experience in property finance. He ensures operational efficiency and maintains our commitment to transparent financial management for clients.
Rachel Moody
Senior Property Manager
With 16 years' experience, Rachel manages property portfolios and mentors junior staff. Her career progression from part-time roles to senior management reflects our commitment to professional development.
Shakil Ahmed
Letting Agent
Shakil specialises in tenant vetting and housing solutions with six years' experience. His responsive approach has contributed to successful lettings and positive client feedback.
Chris Allott
Senior Property Manager
With 12 years' experience, Chris manages property portfolios and handles complex client requirements. His expertise contributes to our high client retention rates and operational excellence.
Questions
What areas do NGU Homes cover?
We operate across the North-East including Gateshead, Newcastle, and Middlesbrough for all our property services.
How does NGU Homes maximise property value?
Our Smarter Selling Strategy uses targeted marketing, block viewings, and expert negotiations to achieve optimal sale prices.
What property management services do you offer?
We provide rent collection, maintenance coordination, tenant relations, and compliance management for residential properties.
How do you handle property refurbishments?
Our in-house team conducts 800+ point inspections and implements cost-effective upgrades to maximise rental returns.
What experience does NGU Homes have?
We have 15+ years' experience managing 700+ properties and have completed thousands of successful property transactions.
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