Find Your Dream Home with Terry Thomas & Co Estate Agents
At Terry Thomas & Co Estate Agents, we are proud to offer a comprehensive range of services to help you find your ideal property in west Wales. With over 40 years of experience, our highly skilled team provides expert estate agency services, surveying, valuation, letting agency, and land management expertise. Whether you're looking to buy, sell, or rent a property, we are committed to providing you with a personalized and professional service.
Our Services
Our estate agency services are designed to help you navigate the property market with ease. From valuing your property to finding your dream home, our team is dedicated to providing you with expert guidance and support. We offer valuation reports to establish the value of your property, which can be useful for future mortgage, probate, or tax purposes. We also ensure that any client money is protected by the "Propertymark Client Money Protection Scheme".
We have an extensive portfolio of properties for sale, lease/rental, and auction, including houses, flats, shops, offices, businesses, small holdings, and farms in coastal and rural Wales, as well as in major towns such as Carmarthen, Laugharne, St Clears, Pendine, Whitland, Llandysul, Kidwelly, Ferryside, Llanstephan, Llandeilo, and Cross Hands.
Our Expertise
With our extensive knowledge of the local property market, we are well-equipped to provide you with expert advice and guidance. Our team is committed to helping you find your ideal property, and we are dedicated to providing a personalized service that meets your individual needs. Whether you're a first-time buyer, a seasoned seller, or a landlord looking for lettings expertise, we are here to help.
Why Choose Us
At Terry Thomas & Co Estate Agents, we pride ourselves on our commitment to customer service, our extensive local knowledge, and our expertise in the property market. We are members of Propertymark, which ensures that we operate to the highest standards of professionalism and integrity. Our goal is to help you find your dream home, and we are dedicated to making the process as smooth and stress-free as possible.
Disappointing Experience
Several customers have had inconsistent experiences with this estate agent. Some have reported that the agent has not updated their website with new properties, despite having been advertised on the outside of the property. For example, one customer phoned for details about a property and was told that it wasn't yet listed on the website, but had apparently had a board up outside the property for several weeks.
Excellent Service
On the other hand, several customers have had very positive experiences with this estate agent. They have reported being treated with great professionalism, being kept well-informed throughout the rental process, and receiving excellent customer service. Many have praised the agent's responsiveness, quality of service, and ability to provide a range of rental properties.
Customer Service Issues
Unfortunately, one customer had a very poor experience with the agent. They reported a lack of response to emails and phone calls, which left them feeling frustrated and undervalued. The customer felt that the agent was not showing any respect or common courtesy, and was leaving them "in limbo".
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