Business Details
48 Years
experience
Trusted Estate Agents in Bridgend
Established in 1978, Payton Jewell Caines is a family-run estate agency regulated by the Royal Institution of Chartered Surveyors (RICS) with over 45 years of experience in property valuation, marketing, and management across Bridgend, Pencoed, and Neath Port Talbot. Our team combines local expertise with a commitment to innovation, offering virtual property tours, high-quality marketing, and dedicated progression support to ensure seamless transactions. We hold accreditations from RICS, ARLA Propertymark, and The Property Ombudsman, reflecting our adherence to professional standards.Our 'PJC in the Community' initiative demonstrates our dedication to supporting local causes, while our award-winning lettings team and exclusive 'Rent on Time' service provide landlords with financial security. With offices strategically located across the M4 corridor, we deliver personalized service backed by a deep understanding of regional property markets.
Services
Property Sales
Rentals
Property Valuations
New Homes
Rent on Time Service
Details
- Year established: 1978
Highlights and features
- Over 45 years of local property market expertise
- RICS-accredited professional valuation services
- Award-winning lettings team with exclusive 'Rent on Time' service
- Dedicated progression team ensuring swift transaction completions
- Strong community engagement through 'PJC in the Community' initiative
Associations and certifications
- Royal Institution of Chartered Surveyors
- ARLA Propertymark
- The Property Ombudsman
- Rent Smart Wales
- Deposit Protection Service
What people say
Outstanding service
Quick turnaround
Excellent communication
Professional expertise
Highly recommend
Services
Property Sales
Our proactive approach to property sales combines competitive fee structures with comprehensive marketing strategies. We provide professional sales particulars, energy performance certificates, and prominent listings on major property portals. Our dedicated progression team ensures regular communication with vendors while working closely with legal teams to achieve swift completions. With accompanied viewings and market feedback, we secure optimal prices for residential properties across Bridgend County.
Rentals
We offer a full lettings service covering all property types from studios to executive homes. Our ARLA Propertymark-accredited team provides comprehensive tenant referencing, accompanied viewings, and market feedback. Through our exclusive 'Rent on Time' service, landlords receive guaranteed monthly payments even during tenant defaults. Properties benefit from 24/7 virtual tours and listings on major rental platforms, ensuring maximum exposure to qualified tenants across South Wales.
Property Valuations
RICS-registered valuers deliver accurate property assessments for sales, purchases, and tax purposes. Our valuations incorporate local market insights and comparable sales data to determine realistic pricing strategies. Services include inheritance tax valuations, matrimonial settlements, and leasehold enfranchisement assessments. Clients receive detailed reports that meet professional standards required for probate, capital gains tax calculations, and property portfolio management.
New Homes
We partner with Llanmoor Homes to facilitate the Help to Sell Scheme for new developments like Parc Tondu. This service connects buyers with modern two to four-bedroom homes designed for sustainable living. Our team provides expert guidance on new build purchases, leveraging our local market knowledge to advise on investment potential and community benefits including transport links, affordable housing provisions, and environmental enhancements.
Rent on Time Service
This exclusive service guarantees landlords receive rental payments on due dates regardless of tenant defaults. Platinum-level coverage includes full legal expense protection, eviction process income continuation, and professional dispute resolution. The service covers new and existing tenancies, with payments processed through third-party providers to ensure timely fund transfers while our team manages all tenant communications and legal proceedings.
People
John Caines
Chairman
Fellow of the Royal Institution of Chartered Surveyors and founder of Payton Jewell Caines in 1978. Oversees business strategy and professional services while maintaining his passion for golf and family time.
Catherine Caines
Managing Director
RICS member with 15+ years' valuation experience. Leads daily operations since 2020 while supporting charity challenges through endurance running activities.
Claire Bevan
Progression Manager
25-year housing market veteran managing sales progression. Ensures smooth transactions while balancing family life in Bridgend with outdoor pursuits.
Michelle Webb
Pencoed Branch Manager
Branch leader with strong community ties, supporting Welsh rugby through family connections while delivering personalized estate agency services.
Kelly Oakley-Jones
Sales Negotiator / Valuer
Adventure enthusiast with international experience, providing professional client service through outdoor activities and property expertise.
Questions
What areas do Payton Jewell Caines cover?
We operate across Bridgend, Pencoed, and Neath Port Talbot, with strategically located offices ensuring comprehensive local market coverage.
What makes Payton Jewell Caines different from other estate agents?
Our combination of RICS accreditation, 45+ years' experience, and exclusive 'Rent on Time' service provides unique value through professional standards and financial security.
How does the 'Rent on Time' service work?
This service guarantees monthly rental payments to landlords regardless of tenant defaults, including legal expense coverage and eviction process income continuation.
What property types do you handle?
We manage all residential property types from studio apartments to executive homes, with expertise in new developments and traditional housing.
How are property valuations conducted?
RICS-registered valuers use market analysis and comparable sales data to provide accurate, professional valuations for sales, tax, and legal purposes.
What community initiatives do you support?
Our 'PJC in the Community' program supports local charities and causes benefiting sick, elderly, and young community members through staff-led fundraising.
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