Making property easy for you
Mallard is an independent chartered surveyors and estate agency business, committed to providing a professional yet personal approach with an unparalleled understanding of the local market. Our South West Wales estate and letting agency is run by experts with extensive knowledge and experience within the local property market, and we strive to provide an expert, honest, and individual service.
Our Services
We offer a diverse range of services for home buyers, sellers, landlords, and tenants throughout South Wales. Our services include sales, buying, selling, commercial surveys, home valuations, home surveys, landlord and tenant services, building surveys, property management, business rate valuations, expert witness, cavity wall insulation, Japanese knotweed, and lettings. Our team of experts is dedicated to providing a comprehensive and personalized service to meet the unique needs of each client.
Meet the Team
Our team of experts has extensive knowledge and experience in the local property market. Our team includes experienced chartered surveyors, estate agents, and property managers who are dedicated to providing exceptional service to our clients. We take pride in our professional and personal approach, ensuring that each client receives tailored guidance and support throughout the property process.
Our Philosophy
At Mallard, property is our passion, and we are committed to making buying, selling, or letting easier for all involved. We actively help private individuals find the perfect property to buy or let, as well as enhance the property assets of landlords and commercial clients. Our aim is to provide an expert, honest, and individual service that exceeds our clients' expectations.
Overall Service Experience
The reviews highlight a mixed experience with Mallard's service. On one hand, some customers have reported excellent service, while on the other hand, there have been instances of poor communication and unprofessional behavior.
Positive Experiences
Some customers have reported positive interactions with the company, particularly with Jason, who has been described as "very friendly and very helpful". The service has been reported to be efficient, with good quality reports and reasonable fees.
Negative Experiences
However, one customer has reported a poor experience with the company, citing rude and condescending behavior from one of the directors, Rhodri, who was pushy and unaccommodating when dealing with the customer's tenants. The customer was also dissatisfied with the company's handling of the situation, feeling that they were not taken seriously and were ultimately inconvenienced.
