Business Details
16 Years
experience
Award-Winning Estate Agents in Potters Bar
Vanessa McCallum Estates is an award-winning online estate agency with over 90 years of combined experience in the property industry. Established in 2010, we specialise in residential property sales and lettings across Hertfordshire and North London. Our service combines competitive sole agency rates with a personal touch, offering flexible terms without minimum contracts. We prioritise transparency, honesty, and proactive communication, ensuring clients receive tailored support throughout the process.Our team provides accompanied viewings, professional property boards, and a secure key-holding service. Recognised by the British Property Awards and England's Business Awards, we maintain a strong reputation for customer service excellence. With a focus on local market expertise and a commitment to client satisfaction, we aim to make property transactions straightforward and stress-free.
Services
Property Sales
Property Lettings
Free Valuations
Accompanied Viewings
Secure Key Holding
Details
- Year established: 2010
Highlights and features
- We offer over 90 years of combined experience in property sales and lettings.
- Our flexible service includes competitive sole agency rates with no minimum contracts.
- We provide proactive communication and regular progress updates.
- Our team holds industry-recognised awards for customer service excellence.
- We conduct accompanied viewings and offer a secure key-holding service.
What people say
Incredible throughout the entire sale process
Knowledgeable, professional and friendly
Kept us well informed
Exceptional estate agents
Highly professional
Services
Property Sales
We specialise in residential property sales, offering free valuations, competitive sole agency rates, and flexible terms. Our team provides professional marketing materials, accompanied viewings, and proactive communication to ensure a smooth transaction. With local market expertise, we help sellers achieve optimal prices efficiently.
Property Lettings
Our lettings service caters to landlords seeking private tenants, with thorough background checks and reference verification. We offer transparent pricing, property marketing, and ongoing management support. Our focus on quality service ensures landlords maximise returns while minimising stress.
Free Valuations
We provide free, no-obligation property valuations conducted by experienced professionals. This service helps clients understand their property's market value, supported by local knowledge and current market trends to guide informed decisions.
Accompanied Viewings
Our accompanied viewings offer buyers and sellers expert guidance during property inspections. This service ensures clear communication of property features, addresses buyer queries, and provides sellers with feedback to refine their sales strategy.
Secure Key Holding
We offer a secure key-holding service for sellers, ensuring property access is controlled and safe. This service provides peace of mind, with keys stored securely and viewings arranged efficiently by our team.
People
Vanessa McCallum
Director
Vanessa founded the agency in 2010 after 11.5 years at an independent estate agency. She oversees daily operations, client meetings, and sales progression. With over 25 years of industry experience, she prioritises honesty and client-focused service.
Rachel Kierstenson
Property Consultant
Rachel handles market appraisals, property matching, and offer negotiations. She focuses on understanding client needs to provide tailored solutions. Her background includes creative pursuits and family life.
Michelle Rose
Administrator
Michelle supports the team with administrative tasks, ensuring smooth operations. She balances work with family life, enjoying afternoon tea, cinema, and walks with her family.
Nikki Arnold
Office Manager
Nikki manages office operations, including viewings, valuations, and client communication. Her interests include floristry, fashion, and spending time with her children.
Anna Wright
Sales Executive
Anna conducts viewings, secures sales, and delivers exceptional client service. She balances her role with family life, enjoying socialising and travel.
Questions
What areas do you cover?
We cover Hertfordshire and North London, including Brookmans Park, Potters Bar, Barnet, and surrounding areas.
What services do you offer?
We provide property sales, lettings, free valuations, accompanied viewings, and secure key-holding services.
Are your fees competitive?
Yes, our sole agency rates are highly competitive and lower than traditional high-street agents, with no hidden costs.
How do you support sellers?
We offer free valuations, proactive marketing, accompanied viewings, and regular progress updates to ensure a smooth sale.
What awards have you won?
We have won multiple British Property Awards and England's Business Awards for excellence in estate agency services.
