Business Details
24 Years
experience
Award-Winning Letting Agents in Leamington Spa
Established in 2002, The Letting People is a leading independent letting and property management agency based in Leamington Spa. Our team combines extensive industry experience with innovative marketing strategies to deliver tailored solutions for landlords and tenants. We specialise in compliance, property preparation, and tenant relations, ensuring a seamless letting process. With membership in UKALA and NLA, we uphold the highest professional standards.Our online portal provides clients with transparent access to property data, financial statements, and compliance documentation. We pride ourselves on exceptional customer service, evidenced by our numerous positive testimonials and industry awards.
Services
Property Appraisal
Tenant Application Progression
Rent Collection
Property Management
HMO Management
Student Lettings
Online Portal Access
Compliance Certificates
Inventory Preparation
Energy Performance Certificates
Details
- Year established: 2002
Highlights and features
- 20+ years of combined experience in property management and lettings
- Innovative marketing strategies to attract ideal tenants
- Comprehensive compliance and legal guidance for landlords
- Access to an online portal for property and financial management
- Members of UKALA and NLA with award-winning service standards
Associations and certifications
- UK Association of Letting Agents (UKALA)
- National Landlords Association (NLA)
- Coverworld Management Services Ltd (CMP)
- The Property Redress Scheme
What people say
Excellent service
Nothing too much trouble
5 star service
Quick let process
Professional team
Services
Property Management
Our comprehensive property management service covers maintenance, tenant liaison, and compliance. We ensure landlords receive regular income while minimising stress. With 24/7 contractor support and quarterly property inspections, we maintain property value and tenant satisfaction. Clients access real-time updates through our secure online portal.
Tenant Application Progression
We streamline tenant applications with rigorous referencing checks and visa compliance verification. Our team handles deposit protection and tenancy agreement preparation. With same-day application processing and multilingual support, we ensure landlords secure reliable tenants quickly and legally.
Compliance Certificates
We manage all statutory requirements including gas safety, electrical checks, and EPCs. Our experts ensure properties meet current legislation, including the Renters Rights Bill. Landlords receive proactive reminders for certificate renewals and safety inspections.
Inventory Preparation
Professional inventories document property condition before tenancy. Our detailed reports prevent deposit disputes and include photographic evidence. We conduct check-in/check-out inspections and mid-tenancy updates to maintain accurate records.
Online Portal Access
Our digital platform provides 24/7 access to property performance data, financial statements, and compliance documents. Landlords track viewings, tenancy progress, and maintenance requests. The portal integrates with accounting software for simplified tax reporting.
People
Anthony Kempster
Company Director
Anthony founded The Letting People in 2002 after 20 years' experience in property investment and local authority housing. He specialises in compliance strategies and portfolio optimisation, holding UKALA accreditation. His practical insights benefit both new and experienced landlords.
Caroline Kempster
Marketing Expert
With 30 years' marketing experience in property sectors, Caroline advises on property presentation and tenant attraction. She develops innovative marketing campaigns and leverages local knowledge to maximise property visibility across digital platforms.
Olivia Hunt
Letting Coordinator
Olivia manages tenant applications and viewings, using her local expertise to match tenants with suitable properties. Her tenant background informs her approach to resolving occupancy issues and improving rental experiences.
Vicky Doyle
Property Services Coordinator
Vicky oversees property maintenance and contractor relationships, ensuring swift resolution of repair issues. With 5 years' tenure, she manages key handovers and deposit processes, maintaining high service standards throughout tenancies.
Pippa
Pet Consultant
As our canine ambassador, Pippa promotes pet-friendly rentals and advises on responsible pet ownership in rentals. She collaborates with Dogs Trust to improve pet-inclusive housing options while maintaining property standards.
Questions
What services do you offer for landlords?
We provide full property management, rent collection, tenant vetting, compliance services, and marketing solutions tailored to landlords' needs.
Are you members of professional associations?
Yes, we're members of UKALA and NLA with accredited staff, ensuring adherence to industry best practices and ethical standards.
How do you handle property maintenance?
Our dedicated team coordinates 24/7 emergency repairs and routine maintenance through vetted contractors, with regular property inspections included.
What fees do you charge?
Our fees start at 50% of first month's rent for letting services, with transparent pricing and no hidden charges as required by law.
Can you help with pet-friendly rentals?
Yes, we actively promote pet-friendly properties and work with landlords to establish appropriate terms for responsible pet ownership.
How do you ensure tenant quality?
We conduct comprehensive referencing including credit checks, employment verification, and Right to Rent assessments for secure tenancies.
