Business Details
19 Years
experience
Emergency
services
Your Trusted Holiday Home Management Experts in Dartmouth
Established in 2007, we are a family-run property management business operating in Dartmouth, Devon. Specialising in 4 and 5-star holiday properties rated by Visit England, we combine personal service with professional standards to ensure properties remain in pristine condition. Our local presence enables rapid response to owner and guest needs, while our linen hire and maintenance services reduce costs for property owners. With over 15 years of growth through word-of-mouth, we maintain close relationships with owners and assessment teams to guarantee consistent quality.Our competitive pricing structure ensures cost-effective solutions without compromising on service excellence. We provide comprehensive changeover cleaning, security checks, and on-call maintenance, supported by partnerships with local tradespeople. Our unique touches include fresh flowers, welcome packs, and bed-making services to enhance guest experiences. As a trusted partner for holiday home owners, we prioritise transparency, reliability, and attention to detail in all aspects of property management.
Services
4 & 5 Star Cleaning
Linen Hire
On-Call Maintenance
Security Checks
Home Maintenance
Welcome Packs
Emergency Repairs
Property Inspections
Seasonal Cleans
Guest Meet & Greet
Details
- Year established: 2007
Highlights and features
- 15+ years managing premium holiday properties in South Devon
- Local team ensures rapid response to maintenance issues
- Specialist 5-star cleaning meeting Visit England standards
- Cost-saving linen and towel hire service included
- Comprehensive security checks and on-call support
What people say
Exceptional cleaning standards
Responsive local team
Cost-effective solutions
Personalised service
Reliable maintenance support
Services
4 & 5 Star Cleaning
Specialist changeover cleaning for luxury holiday properties. We maintain 4-5 star standards with wall touch-ups, inventory replacements, and presentation enhancements including flower arrangements. Our team ensures every property meets Visit England's exacting criteria through comprehensive inspections and quality control processes.
Linen Hire
White percale linen and cotton towel hire service for holiday properties. We supply fitted sheets, duvet covers, and towels in all sizes, charging only for laundered items. This service reduces upfront costs for owners while maintaining consistent quality across managed properties.
On-Call Maintenance
24/7 property support with rapid response to maintenance issues. Our local network of tradespeople ensures minimal guest disruption. We handle everything from minor repairs to major emergencies, always obtaining owner approval before undertaking significant work.
Security Checks
Regular security assessments for unoccupied properties. We verify locks, alarms, and general security measures while checking for any maintenance issues. Detailed reports keep owners informed about their property's condition between guest stays.
Guest Meet & Greet
Personal welcome service for arriving guests. Our uniformed staff meet visitors at properties, conduct orientation tours, and provide key handover. This service enhances guest experience through personal interaction and immediate support availability during check-in.
People
Not explicitly stated
The business is family-run but specific individual details are not provided in the text.
Questions
What areas do you cover for property management?
We manage properties in Dartmouth, South Hams, Torbay, and surrounding areas of Devon.
Do you offer emergency repair services?
Yes, we provide emergency call-out support for urgent property issues with access to local tradespeople.
What cleaning standards do you maintain?
We specialise in 4-5 star cleaning to Visit England standards, including wall touch-ups and inventory checks.
Can you provide linen and towel hire?
Yes, we offer white percale linen and cotton towel hire at competitive rates for all managed properties.
How do you ensure property security?
We conduct regular security checks and maintain detailed records of all property access and maintenance.
