Business Details
37 Years
experience
Emergency
services
Trusted Letting Services in Peterborough
Established in 1989, Brookdale Property Management Ltd has built a reputation as Peterborough's largest independent letting agent, managing nearly 1,150 properties. Our success stems from a commitment to quality tenant selection, thorough referencing processes, and a focus on customer service. Unlike many agents, we do not pay staff commissions to let properties, ensuring decisions are made objectively. Our unique tenant profiling strategy extends beyond standard checks, including home visits to assess suitability. With over four decades of collective experience among our 16-strong team, we offer tailored property management solutions, including a non-insurance-based rental guarantee scheme.Recognised as Best Lettings Branch in the UK (2023 and 2024) by AllAgents, we combine local expertise with national standards. Our services cover property marketing, maintenance management, and investor advice, all underpinned by Propertymark Client Money Protection Scheme registration. We prioritise transparency, with no hidden fees and clear pricing structures, while our video inventory system ensures fair deposit resolution processes.
Services
Property Management
Tenant Selection
Rental Guarantee
Investor Advice
Letting Services
Details
- Year established: 1989
Highlights and features
- 40+ years' combined property management experience across our 16-member team
- Unique tenant profiling strategy including home visits for applicant assessment
- Non-insurance based rental guarantee with 100% market rent payment assurance
- Award-winning service - Best Lettings Branch in the UK (2023 & 2024)
- Transparent fee structure with no hidden charges
Associations and certifications
- Propertymark Client Money Protection Scheme
What people say
Excellent service
Professional management
Reliable payments
Thorough tenant checks
Proactive communication
Services
Property Management
Our comprehensive property management service covers rent collection, maintenance coordination, and tenant communication. We conduct regular property inspections every six months and provide detailed reports to landlords. Our team handles all aspects of tenancy administration including contract renewals and end-of-tenancy procedures. With 24/7 maintenance support for urgent issues, we ensure properties remain well-maintained and tenancies run smoothly, protecting your investment while minimising landlord responsibilities.
Tenant Selection
We implement rigorous tenant selection processes including identity verification, credit checks, and bank statement analysis. Our unique approach includes home visits to assess applicant suitability and detailed application interviews. We maintain strict criteria for applicants under 25 requiring guarantors. Our non-commission based staff ensure objective decision-making, focusing on tenant quality rather than quantity, with a proven track record of placing reliable tenants who respect properties and maintain good tenancy records.
Rental Guarantee
Our non-insurance based rental guarantee scheme ensures landlords receive timely payments regardless of tenant circumstances. We pay 100% of market rent even during payment delays, with no excess or claim forms required. This service includes proactive financial monitoring and immediate payment resolution, providing financial security for landlords while maintaining strict tenant quality standards throughout the tenancy period.
Investor Advice
We offer free, unbiased property investment advice covering area selection, yield analysis, and market trends. Our local expertise helps investors identify optimal properties in desirable locations with strong rental potential. We provide comparative market analyses and property comparisons based on our extensive management experience, helping investors maximise returns while avoiding common investment pitfalls through informed decision-making.
Letting Services
Our letting services include professional property marketing through major platforms, high-quality photography, and targeted tenant outreach. We handle viewings, application processing, and contract administration with a focus on achieving optimal rental values. Our services extend to inventory management, deposit registration, and compliance documentation, ensuring a seamless letting process from property preparation to tenant occupation.
Questions
What property types do you manage?
We manage a wide range of residential properties including houses, flats, and new build developments across Peterborough and surrounding areas.
How do you select tenants?
Our selection includes credit checks, bank statement analysis, reference verification, and home visits to ensure quality tenant placement.
What fees do you charge landlords?
Our fees include an establishment fee (£240), monthly management (14.4%), and re-let fee (£150) with transparent pricing and no hidden charges.
Do you offer rent guarantee schemes?
Yes, we provide a non-insurance based rental guarantee ensuring timely payments without excess or claim forms.
How quickly do properties let?
Our effective marketing and local expertise typically secures tenants quickly, with properties often let within our first month of listing.
What maintenance support do you provide?
We offer 24/7 emergency maintenance support and coordinate all repair work with qualified contractors, keeping landlords informed throughout the process.
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