Business Details
10 Years
experience
Your Trusted Partner for Property Sales Solutions
Roots Estate Agency was established in January 2016 by two local entrepreneurs with a vision to redefine estate agency standards. We specialise in residential property sales across Thatcham, Newbury, and surrounding villages, combining over 42 years of collective experience with a dedicated team. As members of The Property Ombudsman, we prioritise transparency, professionalism, and tailored service to meet individual property needs.Our approach focuses on clear communication, prompt feedback during viewings, and leveraging extensive local market knowledge to achieve optimal outcomes for clients. We maintain a commitment to traditional values while embracing modern practices to ensure a seamless property transaction experience.
Services
Sales
Mortgages
Property Valuation
Property Search
Registering Requirements
Details
- Year established: 2016
Highlights and features
- We combine over 42 years of combined experience in residential property sales.
- Our service is tailored to individual property requirements and market conditions.
- We are members of The Property Ombudsman for dispute resolution assurance.
- Our team provides prompt feedback and transparent communication throughout the process.
- We offer in-depth local market knowledge of Thatcham and surrounding areas.
Associations and certifications
- The Property Ombudsman
What people say
Fantastic service
Highly professional
Smooth transaction
Prompt feedback
Great bunch of people
Services
Property Sales
Our property sales service guides clients through every stage of selling residential properties. We provide accurate valuations, strategic marketing across major portals, and expert negotiation to achieve optimal sale prices. With over 42 years of combined experience, we ensure smooth transactions from initial consultation to completion.
Mortgage Advice
Our mortgage advisory service connects clients with tailored financing solutions for property purchases. Qualified advisers offer comprehensive guidance on residential, buy-to-let, and government-subsidised schemes. We simplify the mortgage process with clear explanations of protection options and ongoing support throughout the application journey.
Property Valuation
We offer free, no-obligation property valuations to determine accurate market values. Our experts analyse local market trends and comparable sales to provide realistic pricing recommendations. This service helps sellers maximise returns while ensuring properties attract qualified buyers through competitive positioning.
Property Search
Our property search service matches buyers with suitable homes based on specific criteria. We maintain regular communication about new listings and coordinate viewings with detailed feedback. This tailored approach saves time while ensuring clients receive priority access to relevant market opportunities.
Transaction Support
We provide comprehensive support throughout property transactions, coordinating with conveyancers, surveyors, and mortgage providers. Our team manages communication between parties to resolve potential issues efficiently. This proactive approach minimises delays and ensures timely completion of property sales and purchases.
People
Ashley Williams
Co-Founder
With extensive property market experience, Ashley provides expert guidance on residential transactions. He focuses on delivering tailored solutions while maintaining professional standards through The Property Ombudsman framework.
Craig Butcher
Co-Founder
Craig combines local knowledge with over 20 years' experience in property sales. He prioritises transparent communication and client-focused service to achieve successful outcomes for buyers and sellers across Thatcham and surrounding areas.
Leanne Ward
Mortgage Adviser
Leanne offers specialist mortgage advice with 22 years' industry experience. She provides tailored financing solutions and protection strategies, helping clients navigate complex mortgage markets with confidence and clarity.
Anita Depukat
Sales Consultant
Anita supports property transactions with attention to detail and customer service excellence. She coordinates viewings, manages client communications, and ensures smooth progression of sales through to completion.
Jacky Terry
Sales Consultant
Jacky assists clients with property valuations and marketing strategies. She provides regular market updates and maintains open communication channels to address client needs throughout the selling process.
Questions
What services does Roots Estate Agency offer?
We provide residential property sales, mortgage advice, free valuations, property search services, and transaction support. Our team assists clients throughout the entire buying or selling process.
How does the property valuation process work?
Our free valuation involves analysing comparable sales, market trends, and property condition. A qualified adviser will visit your home to provide an accurate market value and pricing strategy.
Which areas do you cover?
We primarily serve Thatcham, Newbury, and surrounding villages. Our local market expertise ensures clients receive tailored advice specific to these property markets.
Can you help with mortgage arrangements?
Yes, our qualified mortgage adviser offers tailored financing solutions, including residential, buy-to-let, and government-subsidised schemes, with clear guidance throughout the application process.
How do you handle property viewings and feedback?
We coordinate viewings and provide prompt, detailed feedback to sellers after each appointment. Our team ensures clear communication between buyers and sellers throughout the process.
