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30 Years
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Emergency
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Trusted Property Management in Newbury & Thatcham
Established in 1996, we are a family-run property management business dedicated to delivering exceptional residential letting services in Newbury, Thatcham, and surrounding areas. With over two decades of local expertise, we combine in-depth knowledge of property trends with a commitment to treating every property as if it were our own. Our independence allows us to provide impartial, honest advice while maintaining 100% focus on lettings and property management.

As members of ARLA, The Property Ombudsman, and NFoPPs Client Money Protection scheme, we uphold strict professional standards. Our services include free property appraisals, tenant referencing, rent collection, maintenance coordination, and 24/7 support for landlords and tenants. We pride ourselves on building long-term relationships through reliability, transparency, and a personal approach that addresses individual client needs.
Services
Residential Lettings Property Management Free Appraisal Letting Service Fully Managed Service Tenant Registration Property Viewings Rent Collection Maintenance & Repairs Tenant Support
Details
  • Year established: 1996
Highlights and features
  • We have over 20 years of local property market expertise in Berkshire
  • Our family-run business maintains 100% focus on lettings and property management
  • We provide impartial advice as an independent agency without conflicts of interest
  • Our ARLA accreditation ensures adherence to strict professional standards
  • We offer 24/7 support for urgent property management requirements
Associations and certifications
  • ARLA
  • The Property Ombudsman
  • NFoPPs Client Money Protection
What people say
Gone the extra mile Highly professional Efficient and cost-effective Exemplary service Reliable and professional
Services
Residential Lettings
We specialise in residential property rentals across Berkshire. Our service includes property valuations, marketing, tenant sourcing, and contract management. We ensure legal compliance while matching landlords with suitable tenants through rigorous referencing processes. Our local expertise helps maximise rental returns while maintaining property standards.
Property Management
Our comprehensive management service covers rent collection, regular inspections, maintenance coordination, and tenant communication. We handle day-to-day operations including emergency repairs and legal compliance. Landlords receive regular updates while tenants benefit from prompt issue resolution through our established network of trusted contractors.
Free Appraisal
We offer complimentary property valuations with no obligation. Our experts assess market conditions, property condition, and potential improvements to optimise rental value. The appraisal includes compliance checks against current lettings legislation and tailored recommendations to enhance property appeal.
Fully Managed Service
This end-to-end solution covers all aspects from tenant acquisition to ongoing maintenance. We handle legal compliance, rent collection, property inspections, and emergency repairs. Ideal for absentee landlords, this service ensures hassle-free property ownership while maintaining high tenant satisfaction standards.
Tenant Registration
Our registration system connects tenants with suitable properties based on specific requirements. We maintain updated listings and notify registered users about new available properties. The service includes viewing arrangements and property information to help tenants make informed decisions.
People
Michelle Monahan
Property Manager
With over 15 years in property management, Michelle leads our team with a customer-centric approach. She ensures landlords receive expert advice while maintaining open communication with tenants. Her focus on quality service has earned multiple client recommendations.
Daniel
Lettings Negotiator
Daniel manages property valuations and tenant placements with extensive local market knowledge. He works closely with landlords to maximise rental potential while ensuring compliance with current legislation. Clients praise his professional yet approachable manner.
Questions
What property services do you offer?
We provide residential lettings, property valuations, tenant referencing, rent collection, maintenance coordination, and full property management services.
Which areas do you cover?
We operate in Newbury, Thatcham, and surrounding Berkshire areas with local market expertise.
Are you an accredited agency?
Yes, we are members of ARLA, The Property Ombudsman, and NFoPPs Client Money Protection scheme.
Do you offer emergency support?
Yes, our team provides 24/7 assistance for urgent property management issues.