Business Details
23 Years
experience
Trusted Estate Agents in Hampshire
Charlton Grace has been a trusted name in Hampshire's property market since 2003, combining traditional expertise with modern technology to deliver tailored estate agency services. Our handpicked team of professionals undergoes rigorous in-house training to uphold the high standards set by our directors, ensuring exceptional service for home buyers, sellers, landlords, and tenants. We pride ourselves on realistic valuations, transparent communication, and leveraging local market knowledge to maximise property value.With a proven track record of successful transactions and a commitment to innovation, we maintain a reputation for integrity and client-centric service. Our bespoke marketing strategies, including professional photography and targeted campaigns, ensure properties stand out in a competitive market. Backed by numerous testimonials praising our responsiveness, expertise, and stress-free processes, we continue to be a market leader in Basingstoke and surrounding areas.
Services
Property Sales
Property Lettings
Valuation Services
Marketing Campaigns
Sales Progression
Details
- Year established: 2003
Highlights and features
- We offer over 20 years of combined experience in Hampshire property markets
- Our team provides realistic valuations with transparent pricing strategies
- 24/7 client support throughout the buying/selling process
- Award-winning bespoke marketing campaigns for property listings
- Consistently rated 'Excellent' by clients for stress-free transactions
What people say
Stress-free transactions
Exceptional customer service
Realistic valuations
Responsive communication
Local market experts
Services
Property Sales
Our property sales service combines local market expertise with innovative marketing strategies. We offer accurate valuations, professional photography, and targeted campaigns to maximise exposure. The team provides continuous support from listing to completion, ensuring transparent communication and stress-free transactions for homeowners in Hampshire and surrounding areas.
Property Lettings
Charlton Grace delivers comprehensive lettings solutions for landlords and tenants. Our services include property marketing, tenant screening, and ongoing management support. With deep local knowledge, we ensure competitive rental pricing and maintain strong relationships between all parties throughout the tenancy period.
Valuation Services
We provide accurate, data-driven property valuations based on current market conditions. Our directors conduct thorough assessments considering location factors, recent sales data, and property condition. Clients receive detailed market analysis reports to make informed decisions about their property investments.
Marketing Campaigns
Our bespoke marketing strategies combine professional photography, virtual tours, and targeted online advertising. Properties feature in premium listings across major portals while leveraging social media and local office exposure. All marketing materials are professionally produced at no additional cost to clients.
Sales Progression
We manage transactions from offer acceptance to completion with dedicated support. Our process includes coordinating legal formalities, addressing buyer/seller concerns, and maintaining regular communication. This single-point contact approach minimises risks of transaction collapse through consistent relationship management.
People
Mark Charlton
Director
With over 15 years' experience in Hampshire property markets, Mark specialises in realistic valuations and client communication. He leads sales operations, maintaining a hands-on approach to transactions while ensuring team standards align with company values.
Lee Grace
Director
Lee oversees the Hartley Wintney office and manages high-end property transactions. With expertise in bespoke marketing strategies, he focuses on premium listings and building long-term client relationships through transparent, professional service delivery.
Adrienne Grace
Senior Sales Executive
Adrienne manages property viewings and client consultations, combining local knowledge with exceptional interpersonal skills. She plays key roles in marketing campaigns and maintaining the agency's reputation for responsive, personalised service.
Michelle Blay
Lettings Specialist
Michelle focuses on tenant relations and property management, ensuring smooth rental processes for landlords and tenants. Her approach prioritises clear communication and resolving maintenance issues promptly to maintain high client satisfaction.
David Wilson
Sales Associate
David supports transactions with administrative expertise and client coordination. He assists in marketing preparations and maintains accurate documentation throughout the sales process, contributing to efficient transaction completions.
Questions
What areas do Charlton Grace cover?
We operate across Hampshire including Basingstoke, Hartley Wintney, Odiham, and surrounding villages. Our local expertise ensures comprehensive coverage of market trends in these areas.
How does Charlton Grace value properties?
Our valuations use comparative market analysis, recent sales data, and property condition assessments. Directors conduct physical inspections to provide accurate, realistic pricing recommendations.
What marketing methods are used?
We employ professional photography, virtual tours, targeted online advertising, and premium listings on major property portals. Social media campaigns and local office promotions enhance property visibility.
How quickly do properties typically sell?
While varying by market conditions, our average sales duration is 8-10 weeks. Effective marketing and realistic pricing strategies help achieve quicker transactions compared to industry averages.
Do you offer online transaction tracking?
We provide regular email updates and direct communication through assigned agents. Clients receive weekly marketing performance reports and transaction progress summaries.
What makes Charlton Grace different from other agents?
Our directors personally manage transactions, combining traditional service with modern marketing. We focus on transparent communication, realistic valuations, and maintaining long-term client relationships through exceptional service consistency.
