Business Details
23 Years
experience
Emergency
services
Trusted Real Estate Services in London, Manchester & Birmingham
CityZEN Estate Agents was founded in 2003 by Warren and Simon Black, with Jeremy Maddison joining the board in 2006. As part of the CityZEN Property Group, we operate across London, Manchester, Birmingham, Dubai, and Shanghai, offering comprehensive property services. Our expertise spans lettings, sales, and property management, supported by dedicated teams with over 30 years of combined experience. We manage over 1,000 properties, maintaining a 99% void-free record through proactive asset management and client-focused service. Our UKALA registration and client money protection ensure transparency and trust.We prioritise direct director-level engagement, providing tailored advice and 24/7 emergency support to landlords and tenants. Our global reach combines local market knowledge with international connectivity, serving clients from initial property search to long-term investment strategies. Through advanced marketing on platforms like Right Move and Zoopla, we maximise property exposure. Our commitment to innovation includes digital tools for landlords to access real-time property data globally. With offices open six days a week until 7pm, we offer flexibility to accommodate diverse client needs.
Services
Property Lettings
Sales
Asset Management
24/7 Emergency Service
Global Property Solutions
Details
- Year established: 2003
Highlights and features
- We have over 20 years of experience in UK property markets
- Our team manages 1,000+ properties with 99% void-free occupancy
- 24/7 emergency support for landlords and tenants
- UKALA registered with client money protection
- Global reach across London, Manchester, Birmingham, Dubai, and Shanghai
Associations and certifications
- UKALA
Services
Property Lettings
CityZEN offers comprehensive lettings services from property marketing to tenant placement. We handle viewings, reference checks, and tenancy agreements while ensuring compliance with safety regulations. Our portfolio includes luxury apartments and residential properties across prime UK locations.
Property Management
Our management services cover maintenance, rent collection, and tenant communication. With 24/7 emergency support and regular property statements, we protect investments through proactive maintenance and professional tenant relations.
Property Sales
We facilitate property transactions with marketing on major portals and global network access. Our team handles viewings, negotiations, and legal documentation for residential and investment properties in London and regional markets.
24/7 Emergency Service
Available round-the-clock for urgent property issues, our emergency line addresses maintenance crises and tenant concerns. This service ensures landlords maintain property standards and tenant satisfaction at all times.
Global Property Solutions
Leveraging offices in Dubai and Shanghai, we connect international investors with UK property opportunities. Our cross-border expertise includes market analysis, remote property management, and cultural liaison services for overseas clients.
People
Warren Black
Founder
Co-founder of CityZEN with over 20 years in UK property markets. Specialises in strategic growth and client relations while maintaining hands-on involvement in key client accounts.
Simon Black
Founder
Co-founder driving operational excellence across lettings and management services. Focuses on maintaining high occupancy rates and implementing innovative property marketing strategies.
Jeremy Maddison
Board Member
Joined CityZEN in 2006 to expand sales operations. Brings expertise in luxury property transactions and investor relations, overseeing expansion into new market segments.
Questions
What property services do you offer?
We provide lettings, sales, and property management services across London, Manchester, Birmingham, Dubai, and Shanghai.
Are you registered with industry bodies?
Yes, we are UKALA registered with client money protection for property management services.
Do you offer 24/7 support?
Yes, our emergency service operates 24 hours a day, 365 days a year for urgent property issues.
How many properties do you manage?
We currently manage over 1,000 properties with a 99% void-free occupancy record.
Can international clients use your services?
Yes, our Dubai and Shanghai offices support international investors with UK property acquisitions and management.
