Delivering total customer satisfaction
Welcome to NSW Properties, a forward-thinking, family-run estate agency with a modern approach to selling and renting property. We pride ourselves on providing impeccable customer service, personalized attention, and highly qualified professionals to guide you through the process of buying, selling, or renting your home.
Our Philosophy
At NSW Properties, we believe that selling or renting your home is a significant step, and choosing the right agent can make all the difference. That's why we focus on providing exceptional customer service, personalized attention, and expert knowledge to ensure a seamless and stress-free experience. Our team of experienced professionals is dedicated to understanding your needs and delivering tailored solutions to meet your unique requirements.
Our Services
We offer a comprehensive range of services designed to cater to your specific needs. Whether you're selling, renting, or looking for property management services, we've got you covered. Our services include:
- Property Sales: Our experienced team will work closely with you to understand your needs and goals, providing expert advice on pricing, marketing, and negotiating the best possible price for your property.
- Property Lettings: Our dedicated lettings team will help you find the perfect tenant, manage the rental process, and ensure compliance with all relevant regulations.
- Property Management: Our property management services are designed to take the hassle out of managing your rental property, including rent collection, maintenance, and repairs.
- Valuations: Our expert valuers will provide accurate and honest valuations, taking into account current market trends and conditions.
- Auctions: Our auction services provide a unique opportunity to sell your property in a competitive and transparent environment.
- Commercial Services: Our commercial team provides expert advice and services for commercial property owners, investors, and occupiers.
Why Choose NSW Properties?
There are many reasons why you should choose NSW Properties for your property needs. Here are just a few:
- Personalized Service: We limit the number of clients we take on to ensure personalized attention and tailored solutions for every client.
- Expert Knowledge: Our team has extensive knowledge of the local market, ensuring you receive expert advice and guidance throughout the process.
- Innovative Technology: Our online platform, PropertyFile, keeps you informed and updated on your properties, whether you're selling, letting, or renting.
- Unparalleled Customer Service: We pride ourselves on providing exceptional customer service, ensuring a stress-free and seamless experience.
Get in Touch
If you're considering selling, renting, or looking for property management services, get in touch with us today to experience the NSW Properties difference.
Positive Experiences
Several reviewers have had positive experiences with NSW, praising their professionalism, communication, and customer service. They have reported being kept informed throughout the process, and that the staff have gone above and beyond to assist them.
Tenant Reviews
Some tenants have expressed dissatisfaction with NSW, citing issues with responsiveness, professionalism, and quality of service. They have reported being ignored, dismissed, or treated unfairly, and have had issues with maintenance, repairs, and deposit returns.
Landlord and Seller Reviews
On the other hand, many landlords and sellers have had positive experiences with NSW, praising their professionalism, communication, and customer service. They have reported being kept informed throughout the process, and have appreciated the help and expertise provided by the staff.
Common Issues
Common issues reported by tenants include ignored complaints, unresponsiveness, and a lack of professionalism. Some have had issues with maintenance, repairs, and deposit returns, and have felt disrespected or dismissed.
Staff
Some reviewers have praised individual staff members, such as Sarah, Jessica, Nicola, and Cheryl, who have gone above and beyond to assist them.
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