Business Details
41 Years
experience
Your Trusted Letting Partner in Norwich
Norwich Accommodation Agency has been serving tenants and landlords in Norwich since 1985, establishing itself as the city's longest-running letting agency. Our experienced team specialises in residential property management, offering tailored services for both tenants seeking accommodation and landlords requiring professional property management. With a focus on transparency and client satisfaction, we provide comprehensive tenant vetting, efficient maintenance support, and expert guidance on property law and safety regulations. Our membership of The National Approved Letting Scheme and other industry accreditations underscores our commitment to maintaining the highest standards in the sector. We pride ourselves on our deep local market knowledge and our ability to match tenants with properties ranging from one-bedroom flats to executive houses.Our efficient maintenance service operates year-round, ensuring swift resolution of property issues while maintaining open communication between landlords and tenants. Over three decades of operation have allowed us to develop specialist expertise in navigating property legislation, enabling us to provide informed advice on tenancy agreements and compliance requirements. Our office remains accessible 52 weeks a year, offering consistent support to both residential tenants and property investors. The agency's reputation for professionalism is evidenced by numerous testimonials from satisfied clients who commend our prompt responses and reliable service. By maintaining a limited property portfolio, we ensure quality management and rapid lettings while prioritising customer service for all stakeholders in the rental process.
Services
Tenant Vetting
Property Management
Rent Collection
Maintenance Coordination
Lease Administration
Details
- Year established: 1985
Highlights and features
- We have over 35 years of experience in Norwich property management
- Our team maintains specialist knowledge of property law and safety regulations
- We offer efficient maintenance service throughout the tenancy period
- We are members of five industry-accredited professional schemes
- Our staff have practical knowledge of local property market conditions
Associations and certifications
- The National Approved Letting Scheme
- The Property Redress Scheme
- The Deposit Protection Service
- The Tenancy Deposit Scheme
- Client Money Protection
What people say
OUTSTANDING service
Professional and helpful
Efficient and prompt
Excellent service
Highly recommend
Services
Tenant Introduction Service
Our Tenant Introduction Service provides comprehensive tenant screening for property owners. We conduct thorough background checks including credit assessments, employment verification, and reference validation. This service ensures landlords receive reliable tenants while maintaining compliance with current housing regulations and tenant rights legislation.
Full Management Service
Our Full Management Service offers complete property administration for landlords. This includes rent collection, maintenance coordination, and property inspections. We handle all aspects of tenancy management while providing regular financial statements and expert advice on property compliance and market positioning.
Property Marketing
We market properties through Rightmove with professional photography and detailed listings. Our proven marketing strategy ensures maximum exposure through online platforms while maintaining accurate property presentation to attract qualified tenants efficiently.
Rent Collection
Our rent collection service manages monthly payments and financial administration for landlords. We ensure timely transfers to client accounts while maintaining detailed records and providing regular financial updates to property owners.
Maintenance Coordination
We coordinate property maintenance and emergency repairs through approved contractors. Our system ensures prompt resolution of issues while maintaining quality standards and cost control for property owners throughout the tenancy period.
Questions
What services do you offer for landlords?
We provide Tenant Introduction Service and Full Management Service including property marketing, tenant vetting, rent collection, and maintenance coordination.
What fees do you charge?
Our Tenant Introduction Service is 100% of first month's rent, Full Management Service is 13.2% monthly, with additional fees for specific administrative tasks.
What property types do you manage?
We handle all residential properties from one-bedroom flats to executive houses across Norwich and surrounding areas.
How do you handle emergency maintenance?
We provide access to 24-hour emergency contractors for urgent repairs outside office hours through our maintenance coordination service.
Are you accredited by industry bodies?
Yes, we are members of The National Approved Letting Scheme, The Property Redress Scheme, and other key industry accreditations.
