Freckeltons Estate Agents stands as a trusted name in the Loughborough property market, serving the community for over a century. Founded in 1919, we are a family-run firm with a deep understanding of the local area and a passion for exceeding expectations.
Our Values and Vision
Our core values lie in combining traditional family values with modern technology to offer clients a seamless and efficient professional experience. We treat every client with respect, transparency, and understanding, ensuring their needs are met with utmost care and attention. Our vision is to be the most trusted and respected estate agent in the Loughborough area, known for our expertise, integrity, and exceptional customer service.
Our Services
Freckeltons offers a comprehensive range of services to cater to all your property-related needs:
- Residential Sales & Lettings:
- Selling and renting your property
- Free property valuations
- Market analysis and pricing strategies
- Comprehensive marketing campaigns
- Expert negotiation and legal guidance
- Commercial Property Services:
- Sales and lettings of commercial properties
- Property management solutions
- Consultancy services for landlords and tenants
- Professional Services:
- Auctions and probate sales
- Dispute resolution and valuations for probate
- Property management for landlords
Why Choose Freckeltons?
With over a century of experience, we have a wealth of knowledge and expertise to guide you through every step of your property journey. Our team of dedicated professionals is passionate about exceeding expectations and ensuring a smooth and successful experience.
Some key reasons to choose Freckeltons include:
- Family-run and established: We have a long-standing tradition of serving the local community with integrity and honesty.
- Market expertise: Decades of experience in the Loughborough property market give us an unmatched understanding of the local landscape.
- Client-focused approach: We prioritize your needs and offer tailored solutions to meet your unique circumstances.
- Transparency and communication: We believe in clear and open communication throughout the process, ensuring you are always well-informed.
Customer Service and Tenant Experience
The majority of reviewers praised the exceptional customer service provided by Freckletons, describing the team as helpful, friendly, and professional. Many tenants mentioned that the team went above and beyond to resolve issues, and that they were responsive and efficient in their communication.
Estate Agent Practice and Sales
Some reviewers commended Freckletons' estate agent practice, stating that they were helpful and professional during the buying and selling process. One reviewer mentioned that the team spent a lot of time explaining documents and the general process, keeping them posted throughout.
Problems and Resolution
A few reviewers mentioned that they experienced problems during their tenancy or sale, such as issues with bills and energy companies, and mistakes made on advertised properties. However, most reviewers praised the team's ability to resolve these issues promptly and professionally.
Negative Comments
A minority of reviewers expressed dissatisfaction with Freckletons, citing unprofessionalism and poor service. One reviewer mentioned that they were left in the dark after submitting a genuine offer, and another reviewer experienced mistakes made on advertised properties and poor service during a 16-week contract.
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