Business Details
35 Years
experience
Professional Property Letting Services
Established in 1991, Hamlets Lettings has built a reputation as one of the longest-running independent letting agencies in the Loughborough and Charnwood areas. Our directors, Maureen and Elaine, bring over three decades of hands-on experience to property management, ensuring landlords achieve optimal rental returns while maintaining high standards of tenant satisfaction. We pride ourselves on combining traditional personal service with modern compliance practices, including regular professional development to stay current with evolving legislation.Our inclusive fee structure covers essential services such as inventories, tenant referencing, and property maintenance coordination, with transparent pricing that avoids hidden charges. As members of The Property Ombudsman Scheme and holders of Client Money Protection, we prioritise integrity and accountability in all aspects of our operations.
Services
Property Management
Tenant Referencing
Inventory Services
Maintenance Coordination
Compliance Management
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience as independent letting agents in Loughborough
- Our directors personally oversee all property management processes
- We maintain professional development through annual industry seminars
- Our inclusive fee structure covers essential services without hidden charges
- We operate under strict regulatory compliance frameworks
Associations and certifications
- The Property Ombudsman Scheme
- Client Money Protection
Services
Property Management
Our full management service covers property marketing, tenant acquisition, and ongoing maintenance coordination. We handle all aspects from initial valuation to tenancy renewal, ensuring compliance with current legislation while maximising rental returns. Our experienced team provides regular property inspections and transparent financial reporting for landlords.
Tenant Referencing
We conduct comprehensive tenant background checks including credit history, employment verification, and previous landlord references. Our process ensures reliable tenant placement while complying with Right to Rent regulations. We provide detailed reports to landlords to facilitate informed decision-making.
Inventory Services
We create detailed property inventories documenting condition and contents at tenancy start. These records are updated for each new tenancy to protect both landlord and tenant interests. Our systematic approach minimises deposit disputes through accurate visual documentation.
Compliance Management
We ensure all legal requirements are met including gas safety certificates, electrical checks, and EPC regulations. Our team stays current with legislative changes to maintain compliance throughout the tenancy period, reducing legal risks for property owners.
Maintenance Coordination
We manage all property maintenance needs from routine checks to emergency repairs. Our network of trusted contractors ensures timely service while maintaining quality standards. We handle contractor selection, work scheduling, and cost management on behalf of landlords.
People
Maureen
Director
With over 30 years in property management, Maureen co-founded Hamlets Lettings in 1991. She oversees daily operations and maintains client relationships, combining practical experience with regulatory expertise to ensure service excellence.
Elaine
Director
Elaine has directed Hamlets Lettings since its inception in 1991. Her focus on tenant relations and property compliance ensures high occupancy rates. She regularly attends industry seminars to maintain professional standards and legislative awareness.
Questions
What areas do you cover?
We primarily operate in Loughborough and the wider Charnwood area, providing property management services across the Midlands region.
How are letting fees calculated?
Our fees depend on rental value: £400 for up to £650pcm, £475 for £651-£1000pcm, and £500 for over £1000pcm, all inclusive of VAT.
What services are included?
Full management includes property marketing, tenant referencing, inventory updates, rent collection, maintenance coordination, and compliance management as detailed in our service breakdown.
Are there any additional charges?
Standard services are included in our fees. Additional charges apply for specific requests like extra property visits, document copies, and emergency access outside office hours.
How do you handle maintenance issues?
We coordinate all maintenance through trusted contractors without commission charges. Emergency access is available outside office hours with applicable fees.
What compliance certifications do you hold?
We are members of The Property Ombudsman Scheme and maintain Client Money Protection, ensuring regulatory compliance and client fund security.
