At Tor Estates, we are a dedicated team with a deep understanding of the sales and lettings market in Street, Glastonbury and the surrounding area. Established in 2009, our goal is to provide exceptional customer service to both private and corporate vendors, buyers, landlords, and tenants. With years of experience operating in this area, we have honed our skills to deliver accurate valuations and unparalleled customer service.
Our Services
As a reputable and innovative property agency, we offer a comprehensive range of services to cater to your specific needs. Our expert team understands the importance of effective communication, trusted advice, and reliable support. Whether you are a first-time buyer or a seasoned investor, our aim is to ensure a seamless and stress-free experience throughout the property transaction process.
Sales
Our dedicated sales team, led by our experienced director, Gavin, is committed to providing expert guidance and support throughout the sales process. From initial valuations to the final sale, our team will expertly manage every aspect of the transaction, ensuring that our vendors receive the best possible price for their property. With a proven track record of success, our sales team is dedicated to delivering exceptional results.
Lettings
Our lettings team, led by our director, Mel, prides itself on providing a comprehensive lettings service that is tailored to the specific needs of our clients. From finding the perfect tenant to managing the rental process, our experienced team is dedicated to delivering a stress-free experience for landlords and tenants alike. With years of experience in the lettings industry, we understand the importance of finding the right property match and provide expert guidance to ensure a smooth transaction.
Valuation
At Tor Estates, we understand the power of an accurate property valuation in determining the best sale or rental price. Our experienced team, led by director Neil, is dedicated to providing expert valuations that are both accurate and realistic. With years of experience operating in the local area, we have a thorough understanding of the property market and can confidently provide expert valuations that meet the specific needs of our clients.
Meet the Team
Our team of experts is dedicated to providing exceptional service and support to our clients. From our directors to our office managers, each member of the team is committed to delivering the highest level of customer service.
Testimonials
At Tor Estates, we pride ourselves on our commitment to providing exceptional service and support. Our clients have kindly shared their experiences with us, highlighting the dedication and expertise of our team.
Contact Us
For further information or to arrange a valuation, please do not hesitate to contact us. We would be delighted to welcome you to our office and discuss your property needs in more detail.
Poor Experience with Tor Estates
The reviewer, Sapphira, had a distressing experience with Tor Estates, citing unprofessional behavior from the agency's employees. She describes them as "appalling" and "bullying, " with a tendency to lie and dismiss concerns. The agency failed to fulfill its basic responsibilities, including being late for appointments and ignoring maintenance requests. Furthermore, the installation of new windows was botched, resulting in the reviewer being exposed to toxic glues and solvents, which led to serious health issues, including chemical burns and respiratory damage.
Contrasting Positive Experience
On the other hand, reviewers Lucinda Fowler and Kate Hoddinott had positive experiences with Tor Estates. Lucinda praised the agent Gavin for being "helpful, friendly, and knowledgeable, " going above and beyond to assist with her property purchase. Kate commended the agency for handling her sale "seamlessly, " providing a realistic valuation and keeping her informed throughout the process.
Summary of Reviews
The reviews highlight a stark contrast between the agency's performance, with Sapphira's experience being marred by unprofessional behavior and neglect, while Lucinda and Kate's experiences were positive and satisfying.
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