Welcome to Hartswood Letting Agents, a reputable and dedicated lettings and property management agency based in London. Our story began in the mid-80s when our founder, Michael Thomas, decided to channel his passion for property care into a business following his redundancy from the BBC. This marks the birth of Hartswood Property Management, a rental specialist agency that has since been providing exceptional care and attention to landlords and tenants for over three decades.
Our Story
In late March 1986, Michael Thomas, inspired by the gardens of Hartswood Tennis Club and driven by a desire to help his neighbour and friend who had been posted overseas for diplomatic duties, decided to establish Hartswood Property Management. The agency's genesis emphasized the values of conscientiousness, care, and attention-to-detail in looking after properties as a neighbour would, cultivating genuine relationships with our clients and often becoming their friends.
Why Choose Hartswood
At Hartswood Letting Agents, we pride ourselves on our unwavering commitment to landlords and tenants alike. As a truly independent agent, we provide a highly personalised and honest service, a stark contrast to the impersonal and profit-driven approach commonly found in large estate agency groups and corporate franchises.
Being solely dedicated to lettings and property management, we can assure our landlords of our undivided attention and focus on making their rental experience a success. We have built a strong reputation over the years through consistent delivery of top-quality tenants and a wealth of expertise in managing properties effectively and efficiently.
Our Services
As a full-service letting agent, we offer a comprehensive range of services designed to cater to the unique needs of our landlords, tenants, and property investors.
1. Property Management: From general maintenance and rent collection to tenant vetting and inspections, we provide a complete property management service tailored to each landlord's requirements.
2. Letting Services: We assist landlords with the marketing and advertising of their properties, tenant sourcing, referencing, and contract preparation.
3. Investment Properties: Our experienced investment team can help property investors find the ideal properties that fit their investment goals, carry out development appraisals, and provide guidance on rental yields and capital growth.
4. Tenant Services: We ensure that tenants enjoy a smooth and hassle-free tenancy by providing ongoing support, addressing maintenance issues promptly, and facilitating open communication channels between tenants and landlords.
5. Refurbishment & Maintenance: We work with reputable and experienced contractors to ensure that all property refurbishment and maintenance projects are completed to a high standard.
Tailored Services for Diplomats & Expats
Hartswood Letting Agents offer bespoke services to diplomats, expats, and overseas landlords, guaranteeing a hassle-free rental experience. Our expertise in managing properties for diplomats and expats includes taking care of their unique requirements and providing tailored property management solutions.
Industry Accreditations & Compliance
Hartswood Letting Agents are members of Propertymark, the leading professional body for lettings and property management agents in the UK. Our membership demonstrates our commitment to adhering to the highest industry standards, practising transparency, and providing exceptional customer service.
As a responsible agency, we prioritise compliance with all relevant regulations governing the letting and management of residential properties. Furthermore, we ensure all client funds are protected and held in a separate, designated account.

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