Business Details
22 Years
experience
Premier Estate Agency Services in Gateshead
Established in 2004, Suzanne Graham Estate Agents is a privately owned, independently operated company dedicated to delivering exceptional personal service. Founded by Suzanne Graham, a seasoned professional with extensive industry experience, our agency specialises in property sales, rentals, and management across the North East. Our growth has been driven by a commitment to client satisfaction, expanding our operations to better serve sellers and landlords while maintaining the high standards that define our reputation. Our team comprises carefully selected professionals with diverse skills, all united by a shared dedication to customer service and market expertise. Having navigated both challenging and favourable market conditions, we offer tailored solutions that prioritise our clients' needs.Our approach combines local market knowledge with a personal touch, ensuring clients receive the same quality of service we would expect ourselves. We value long-term relationships, evidenced by repeat business from satisfied customers who trust our expertise. Our office locations in Whickham and Low Fell provide convenient access to our services, supported by a team trained to handle transactions efficiently. We maintain transparency in all dealings and encourage immediate communication to resolve any concerns promptly. For unresolved issues, we facilitate formal complaints through The Property Ombudsman, ensuring accountability and continuous improvement in our service delivery.
Services
Property Sales
Lettings Management
Home Surveys
EPCs
Property Management
Details
- Year established: 2004
Highlights and features
- Established in 2004 with local market expertise
- Experienced team providing tailored property solutions
- Hassle-free home selling packages available
- Comprehensive landlord letting and management services
- Financial partnerships for mortgage and loan advice
Associations and certifications
- The Property Ombudsman
Services
Property Sales
Our property sales service offers comprehensive solutions for homeowners seeking to sell. We provide online marketing across multiple platforms, competitive pricing strategies, and professional guidance throughout the transaction process. Clients benefit from our local market expertise and dedicated support to achieve optimal sale outcomes.
Lettings Management
Landlord services include property marketing, tenant screening, and rental collection. We ensure timely payments and handle day-to-day management tasks while maintaining compliance with current regulations. Our local knowledge helps maximise rental returns with minimal landlord involvement.
Home Surveys
We coordinate detailed property surveys to assess structural condition and identify potential issues. Our reports provide essential information for buyers and sellers, covering necessary repairs and maintenance requirements. This service ensures informed decision-making for property transactions.
EPCs
Energy Performance Certificates are provided to meet legal requirements for property sales and rentals. Our accredited assessors evaluate energy efficiency and produce official documentation with recommendations for improvements. This service ensures compliance while enhancing property marketability.
Property Management
Comprehensive property management covers maintenance coordination, tenant communication, and regulatory compliance. We act as intermediaries between landlords and tenants, ensuring prompt issue resolution and consistent property standards. This service maintains property value and tenant satisfaction over time.
People
Suzanne Graham
Director
Founder and director with over 20 years' experience in real estate. Established the agency in 2004 to provide exceptional client service. Leads a team of professionals committed to maintaining high standards in property transactions.
Questions
What property services do you offer?
We provide property sales, lettings, management services, home surveys, and EPCs across Gateshead and surrounding areas.
How can I sell my home hassle-free?
Our complete package includes online marketing across multiple platforms at competitive pricing to help you sell efficiently.
Do you offer landlord services?
Yes, we manage property lettings, tenant screening, and rental collection to ensure landlords receive timely payments.
How do I make a complaint?
Contact your branch office directly or escalate to Suzanne Graham. Unresolved issues can be referred to The Property Ombudsman.
Are financial services available?
We partner with financial providers to offer mortgage and loan advice for property transactions.
