Business Details
19 Years
experience
Trusted Housing Solutions in Scunthorpe
Ongo Homes is a community-focused housing provider operating across Greater Lincolnshire, South Yorkshire, and surrounding areas. Established in 2007, we have dedicated ourselves to creating safe, secure, and affordable homes for rent and sale while reinvesting all profits back into local communities. Our expertise spans property development, maintenance, and community enhancement initiatives, supported by a team with decades of combined experience in social housing. We prioritise customer satisfaction through responsive repairs services, tailored tenancy support, and innovative schemes like shared ownership and rent-to-buy options. Our commitment to sustainability is evident in our net-zero goals and eco-friendly building practices.As a charitable Community Benefit Society, we empower local residents through skills development, mental health support, and financial guidance. Our governance framework ensures compliance with regulatory standards while maintaining transparency and accountability. With over 10,000 homes under management, we combine operational excellence with a deep understanding of regional housing needs. Our partnerships with local organisations amplify our impact, creating vibrant communities where diversity is celebrated and vulnerable individuals receive targeted support. This holistic approach has solidified our reputation as a trusted leader in social housing.
Services
Homes for Rent
Shared Ownership Properties
New Home Developments
Roofing Services
Heating & Plumbing
Recruitment Solutions
Community Regeneration
Tenant Support
Property Maintenance
Sustainability Initiatives
Details
- Year established: 2007
Highlights and features
- We reinvest all profits directly into community improvements
- Over 15 years' experience managing 10,000+ properties
- Comprehensive tenant support including financial and mental health services
- Award-winning sustainable building practices
- Dedicated 24/7 repairs service for urgent maintenance needs
What people say
Excellent community support
Responsive repairs service
Affordable housing options
Dedicated mental health support
Sustainable building practices
Services
Affordable Housing
We provide over 10,000 safe, secure, and affordable homes for rent and sale across Lincolnshire and South Yorkshire. Our properties cater to diverse needs through general needs housing, supported living schemes, and temporary accommodation. By reinvesting all profits into community improvements, we ensure long-term affordability while maintaining high standards of property management and tenant support services.
Commercial Heating & Plumbing
Hales & Coultas, our specialist heating and plumbing division, delivers commercial and domestic services across North Lincolnshire. We offer renewable energy solutions, boiler installations, and emergency repairs with MCS-certified engineers. Our expertise extends to industrial heating systems and energy-efficient upgrades, supporting both private clients and public sector organisations with tailored technical solutions.
Roofing Services
Ashbridge Roofing provides comprehensive roofing solutions including new installations, repairs, and gutter maintenance. Our skilled team handles commercial and domestic projects with scaffolding support, fascia replacements, and weatherproofing treatments. We prioritise durability and safety standards while offering competitive pricing for both emergency repairs and planned maintenance contracts.
Recruitment Solutions
Ongo Homes Recruitment connects businesses with qualified candidates while supporting individuals through skills training and employment programmes. We specialise in social enterprise placements, offering tailored recruitment services that address local unemployment challenges. Our approach combines job readiness training with employer partnerships to create sustainable employment opportunities within the communities we serve.
Community Development
Through our 1 million annual community investment programme, we deliver skills workshops, mental health support, and financial guidance to tenants. Our initiatives include employment brokerage services, community hubs, and targeted grants for local projects. By partnering with organisations like The Beat Goes On and local training providers, we create opportunities that empower residents and strengthen neighbourhood cohesion.
People
Steve Hepworth
Chief Executive
With over 30 years' experience in social housing, Steve has led Ongo Homes since 2018. He previously served as Operations Director during the transition from North Lincolnshire Homes to Ongo Homes. His career began as a Rent Recovery Officer in 1990, progressing through key roles in tenant consultation and housing management.
Jo Sugden
Director of Corporate & Compliance Services
Jo has been with Ongo Homes since its formation in 2007, overseeing governance and compliance. A Chartered Fellow of CIPD, she manages health and safety, equality initiatives, and corporate strategy. Her career spans HR roles at North Lincolnshire Council and Ongo Homes, with expertise in regulatory compliance and organisational development.
Martin Phillips
Head of Development & Sales
Martin leads new home developments with 30 years' housing sector experience. He has delivered nearly 1,800 new homes since joining Ongo Homes in 2012. A qualified building manager, he oversees sales operations and sustainable construction projects while maintaining industry accreditations for quality standards in property development.
John Hughes
Head of Assets and Sustainability
John directs our net-zero strategy with 20+ years in social housing asset management. He previously managed housing portfolios at City of York Council and WDH. His responsibilities include EPC band C compliance, carbon reduction plans, and condition surveys to ensure long-term property sustainability across our 10,000-home portfolio.
Jan Williams
Head of Opportunities
Jan leads community investment programmes with a background in social enterprise. She established Crosby Employment before joining Ongo Homes in 2012. Her work focuses on tenant support, mental health services, and employment initiatives, combining grant funding with skills development to create lasting community benefits through our annual 1m investment programme.
Questions
What types of housing does Ongo Homes offer?
We provide homes for rent, shared ownership, and rent-to-buy schemes across Lincolnshire and South Yorkshire, including supported living and temporary accommodation.
How can tenants access repairs services?
Book and track repairs through our My Home portal with flexible appointment scheduling available for emergency and routine maintenance requests.
Do you offer financial support for tenants?
Yes, we provide guidance on grants, budgeting, and energy-saving initiatives to help tenants manage housing costs effectively.
What sustainability initiatives are in place?
Our net-zero strategy includes energy-efficient retrofits, renewable energy installations, and sustainable construction practices targeting carbon reduction by 2050.
How can I apply for housing?
Visit our website to explore available properties and submit applications through our online portal for rental, shared ownership, or new developments.
What community programmes do you offer?
We run skills workshops, employment support, mental health counselling, and community regeneration projects funded through our annual £1m investment programme.
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