Your trusted partner in property management and lettings
At R K Lucas & Son, we are proud to be one of the oldest established firms of surveyors, valuers, auctioneers, and estate agents in Wales, with a rich history dating back to 1789. Our roots lie even earlier in the 15th and 16th Centuries, and we are delighted to have provided the National Library of Wales with a treasure trove of social history catalogued in the 'Lucas Manuscripts'.
As a family-run business, we are committed to delivering exceptional service to our clients across Pembrokeshire. Our team of fully qualified and approachable chartered surveyors and staff provide valuable information and advice to homeowners, investors, and businesses alike. Whether you are looking to buy, sell, or let a property, or require professional valuations for mortgage, probate, or insurance purposes, we are here to help.
Our Services
As a full-service estate agency, we offer a wide range of services designed to meet the needs of our clients. These include:
Scheduled of Dilapidations/Condition Reports: Our experienced surveyors assess the condition of commercial and residential properties, providing detailed reports on the state of repair and recommending necessary maintenance and refurbishment works.
Business Rates Appeals: Our experts help commercial property owners and occupiers navigate the complex process of business rates appeals, ensuring that rates are accurately calculated and challenges to rates are effectively presented.
Energy Assessment Surveys: We provide comprehensive energy assessments for commercial and residential properties, identifying opportunities to reduce energy consumption and costs while promoting sustainable development.
Why Choose Us?
So, why should you choose R K Lucas & Son to help you buy, sell, or let your property? The answer is simple: we have the expertise, local knowledge, and commitment to providing exceptional service that you can trust.
We offer free, no-obligation pre-market appraisals, and our highly skilled team of experienced professionals will work closely with you to negotiate the best possible price for your property. What's more, we take a proactive approach to property marketing, ensuring that your property is showcased to its full potential and reaching the widest possible audience.
Our Commitment to You
At R K Lucas & Son, we are dedicated to building long-term relationships with our clients, understanding their unique needs and goals, and delivering tailored solutions to meet their expectations.
We believe that our commitment to providing exceptional service, combined with our extensive knowledge of the local property market, makes us the perfect partner for your property needs.
Get in Touch
To learn more about our services and how we can help you achieve your property goals, please do not hesitate to contact us. We look forward to working with you.
Overall Experience
Most reviewers had a positive experience with RK Lucas and Son, praising their friendly, honest, and professional service. The staff were commended for being approachable, helpful, and informative throughout the buying and selling process.
Positive Aspects
- The team's friendly and cheerful demeanor made the experience enjoyable for clients.
- Clients appreciated being kept informed throughout the process, with regular updates and prompt responses to queries.
- The staff's professionalism and personal touch were noted, making clients feel valued and supported.
- Some reviewers specifically mentioned the helpfulness of individual staff members, such as Poppy and Suzanne.
Negative Aspects
- A few reviewers experienced poor customer service, including cancelled viewings without notice, lack of communication, and unhelpful staff.
- Some clients felt that the estate agent did not show sufficient consideration for their time and needs.
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