Business Details
6 Years
experience
Lettings Remixed
Established to challenge the conventional corporate approach to lettings, Portus Lets brings together personable service and careful property management. We opened our independent Liverpool agency in 2020, recognising that landlords require dependable, proactive support while tenants deserve an approachable and respectful point of contact. Based in the Baltic Triangle, we have a dedicated team of seven managing homes throughout Liverpool and Wirral. Our work covers single-let residential properties and houses in multiple occupation, including city centre flats and suburban family accommodation. Clear communication, practical problem-solving and continuous improvement guide our everyday operations. We also maintain membership of the Property Redress Scheme and Client Money Protect.Landlords can choose from our full management, HMO management, let-only and guaranteed rent services according to their circumstances. Our comprehensive management service provides ongoing oversight of rental properties, supporting landlord interests and tenant welfare. HMO owners benefit from our understanding of the additional compliance responsibilities associated with shared accommodation, complemented by a people-focused approach. Where landlords prefer to retain management responsibilities, we assist with property viewings, tenant selection, vetting and tenancy commencement. Our guaranteed rent service offers regular monthly payments while we assume management duties and cover overheads such as utilities and maintenance, including refurbishment when necessary. Founder Nathan O'Prey's extensive experience in commercial property and portfolio management underpins our approach. In 2024, YM Magazine recognised us with its Rising Residential Agency award.
Services
Full Management
Let-Only
HMO Management
Guaranteed Rent
Served areas
- Liverpool, Wirral, Liverpool City Centre, Aigburth, Mossley Hill, Kensington, Old Swan, Wavertree, Birkenhead, Wallasey
Details
- Year established: 2020
- Licensed
- Insured
Highlights and features
- Owner-run
- Independent
- Hand-on proactive approach
- Cost-effective
- Customer Orientated
Associations and certifications
- Client Money Protection
- HMO Network
- Property Redress Scheme
Payment methods
- Mobile payments
- Bank transfers
Services
Full Property Management
We provide comprehensive property management services, handling everything from tenant referencing and rent collection to repairs and compliance. Our service includes regular detailed inspections, maintenance coordination and arrears management. Landlords benefit from 24/7 tenant liaison and an emergency helpdesk. As an independent agency, we maintain proactive communication and provide dedicated support throughout the tenancy.
Let-Only and Tenant Find
Finding reliable tenants requires careful preparation, effective marketing and thorough checks. We undertake property valuations, arrange professional photographs and advertise across major property portals. Applicants undergo credit, employment, previous landlord and Right to Rent checks before tenancy agreements are prepared. Following payment collection and check-in, we return management responsibilities directly to the landlord.
People
Nathan O'Prey
Founder
Nathan has a track record of managing large portfolios and complex refurbishment projects. After graduating top of his class in Construction Management, he spent a decade managing commercial property for some of the world’s largest real estate companies.
Reviews (17)
Joanna Thickett
Sep 10, 2026
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Such a helpful and supportive company! Made the process super easy and simple. A big shoutout to Tom and Riza. Thank you!
Peter Nielsen-Scott
Jun 20, 2026
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Just moved into one of their properties and had some minor issues. The team was however quick to respond and act
Mt Wong
Jun 05, 2026
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Portus Lets is a friendly, reliable, responsive, and helpful property management company. I really appreciate the efforts of Ana, Phoebe, the directors, and other staff members who made my stay better. Highly recommended!
Esm Skinner
Jun 05, 2026
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Smooth and straightforward service. Friendly team and quick to help, would recommend!
Melissa Smith
Apr 26, 2026
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tom is a very lovely property manager, very helpful and gets things done as soon as mentioned, nice guy overall and very communicative throughout my whole experience
Binura Manjitha Wickramanayake
Feb 26, 2026
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They were helpful, responsive, and made the transition straightforward and stress-free. Any questions I had were answered quickly, and everything was organised efficiently.I really appreciate the assistance and would happily recommend the services to others!
Tegan Milner
Aug 25, 2025
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Portus Lets have been great with us since we first viewed the property and still are whilst we are renting through them. Ana especially has been so kind and helpful, nothing is too much for her. We feel so lucky to have been showed around by Ana and be kept up to date through out the whole process. Nathan has also been a massive help to us, from handing over the keys to being on the end of the phone if we had any questions! I would highly recommend Portus Lets
Bella Ma
Aug 24, 2025
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We highly recommend Portus Lets to all landlords. Having worked with several agents in Liverpool over the past three years, we recently made the switch to Portus, and we couldn’t be happier. In fact, we’re now in the process of transferring all our properties over to their management.
Two of our biggest concerns with previous agents were long void periods between tenancies and a general lack of care for our properties. Portus Lets has completely alleviated both of these issues. Their tenant-finding process has been incredibly efficient, often reducing void periods to just a single day. Nathan, Ana, and the entire team have been hands-on in preparing our properties and ensuring that each tenancy is managed to a high standard, something we deeply value.
They’ve also been proactive in helping us save on maintenance costs wherever possible, without compromising on quality.
We truly feel well looked after, and it’s been the most trustworthy and positive experience we’ve had with any letting agent in the area.
Two of our biggest concerns with previous agents were long void periods between tenancies and a general lack of care for our properties. Portus Lets has completely alleviated both of these issues. Their tenant-finding process has been incredibly efficient, often reducing void periods to just a single day. Nathan, Ana, and the entire team have been hands-on in preparing our properties and ensuring that each tenancy is managed to a high standard, something we deeply value.
They’ve also been proactive in helping us save on maintenance costs wherever possible, without compromising on quality.
We truly feel well looked after, and it’s been the most trustworthy and positive experience we’ve had with any letting agent in the area.
Siobhan Downes
Aug 11, 2025
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Nathan and the team at Portus (shout outs to Ana and Rizza) have been amazing in helping us to rent out our first property as landlords. They guided us, helped reassure us and made everything stress free. We had instant interest on our property after a couple of days of it being listed and tenants agreed within a week. We were extremely impressed with their professionalism and their conscientious attitude! We couldn’t recommend them enough!!! Thanks again guys!!
Daniel Hennessy
Apr 18, 2025
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From the initial call to Nathan, I knew my property was going to be in safe hands. The experience was effortless and Portus found me some great tenants. The only letting agency I’d use again as they pick up the phone and actually communicate with you, which is valuable in this day and age. Thank you to all the team
James Rogers
Oct 30, 2024
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I have only been a landlord for 9 months (single BTL property) and for the first 4 of those months managed the property myself, before handing over to Nathan as I was relocating to another country.
I wish I had done this from the start as Nathan makes the whole process extremely easy. It is a completely hands off approach for me now and Nathan does his upmost to keep me updated on any issues in detail as well as provide his viewpoint what he thinks is the best resolution/way forward.
Having known people who work in the estate agency industry and previously rented myself, I was aware of how some estate agents work, but Nathan really does come with a very different (and much better) approach to managing properties.
I wish I had done this from the start as Nathan makes the whole process extremely easy. It is a completely hands off approach for me now and Nathan does his upmost to keep me updated on any issues in detail as well as provide his viewpoint what he thinks is the best resolution/way forward.
Having known people who work in the estate agency industry and previously rented myself, I was aware of how some estate agents work, but Nathan really does come with a very different (and much better) approach to managing properties.
Jennie Hayes
Oct 12, 2024
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Nathan at Portus Lets has been a brilliant property manager. I lived in one of his properties for 3 years. Nathan is polite, friendly and sorts things out really fast. Rather than think of how much money he can get out of his tenants, he makes an effort to care about you and the property. It's very rare. I wish Nathan and Portus lets all the luck in the world. Thanks for having me! Jen ????
Annie Wardale
Aug 23, 2024
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I am a property owner and have just rented my house out with Portus Lets. It was the most easiest, straightfoward, stress free experience - in less than 2 weeks of contacting Nathan, I had a tenanancy agreement signed and they moved in the week later! Nathan was incredible - so responsive and so helpful with any questions I had - which was a weight lifted as a first time property renter. Any stress that could have been involved was completely taken off me. I could not recommend Nathan and the Potus Lets team more highly to anyone wanting to rent their property out!!
Edward Clifford
Oct 18, 2023
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I've been a landlord in Liverpool for a couple of years now, and I've used three different management companies to handle my HMO properties before discovering Portus Lets. To say that Portus Lets is worlds above the rest is an understatement. Their professionalism, expertise, and attention to detail are unparalleled.
As a HMO managing agent, Portus Lets has been nothing short of exceptional. They have consistently gone above and beyond to ensure that my properties are well-maintained and fully compliant with all regulations. Their communication is excellent, and they always keep me informed about any issues or updates.
I cannot recommend Portus Lets highly enough. If you're looking for a reliable, knowledgeable, and efficient HMO management company in Liverpool, look no further than Portus Lets. They are simply the best
As a HMO managing agent, Portus Lets has been nothing short of exceptional. They have consistently gone above and beyond to ensure that my properties are well-maintained and fully compliant with all regulations. Their communication is excellent, and they always keep me informed about any issues or updates.
I cannot recommend Portus Lets highly enough. If you're looking for a reliable, knowledgeable, and efficient HMO management company in Liverpool, look no further than Portus Lets. They are simply the best
Onyi De
Sep 20, 2023
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I have been renting with Portus Lets for almost two years. The whole team are responsive to issues and easy to talk to. If I am looking to rent in Liverpool area again they will be my first call.
D. Roberts
Apr 01, 2023
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Portus manage my single let properties and have overdelivered in every area. I had to switch because the last agent was underperforming. I was worried the handover would be a lot of work for me but Portus managed everything.
Highly recommended!
Highly recommended!
Rosie Charles
Apr 27, 2022
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Portus Lets manage our HMOs and we could not be more happy with their service. Nathan truly understands the importance of customer service when it comes to looking after our tenants but also works with us as Landlords to come up with cost effective solutions to any issues raised.
Portus Lets offer a completely hands off approach to property management where we can be sure all our responsibilities as landlords are met and the property is maintained to a high standard. We couldn’t recommend them highly enough.
Portus Lets offer a completely hands off approach to property management where we can be sure all our responsibilities as landlords are met and the property is maintained to a high standard. We couldn’t recommend them highly enough.