Business Details
22 Years
experience
Award-Winning Estate Agents in Epsom & Surrey
Established in 2004, we are an independent estate agency with five branches across Epsom, Stoneleigh, Tadworth, and Banstead. Our approach centres on personal responsibility, combining local expertise with comprehensive property services including sales, lettings, and property management. Over two decades, we have cultivated a reputation for exceptional service, driven by a team of dedicated professionals committed to understanding the unique needs of homeowners, landlords, and investors.Our marketing strategies leverage advanced digital tools and traditional methods to ensure properties receive maximum exposure. We prioritise transparency, offering fixed-cost services with a 'No Sell, No Fee' guarantee, supported by in-house financial advice and a network of trusted partners. Recognised with multiple British Property Awards, our ethos remains rooted in community engagement and personalised client relationships.
Services
Property Sales
Lettings
Property Management
Mortgage Advice
New Homes Marketing
Valuations
Sales Progression
Video Walk-Throughs
Franchise Opportunities
Estate Agency Training
Details
- Year established: 2004
Highlights and features
- We assign a dedicated personal agent for each property transaction.
- Our award-winning marketing combines digital innovation with traditional methods.
- Over 20 years' experience serving Surrey and south-west London communities.
- We offer fixed-cost services with a 'No Sell, No Fee' guarantee.
- Recognised with multiple British Property Awards for excellence.
Associations and certifications
- The Property Ombudsman
What people say
Excellent service
Knowledgeable staff
Quick sales process
Professional photography
Award-winning team
Services
Property Sales
Our property sales service combines dedicated personal agents with advanced marketing strategies. Each vendor receives professional photography, video walk-throughs, and nationwide exposure through major property portals. With a 'No Sell, No Fee' guarantee and in-house financial advice, we ensure transparent, stress-free transactions. Our team's local expertise and award-winning approach have consistently delivered successful sales since 2004.
Lettings
We offer comprehensive letting services tailored to landlords' needs, including property marketing, tenant vetting, and ongoing management. Our digital campaigns attract qualified tenants, while our local knowledge ensures competitive rental pricing. Landlords benefit from regular property updates and access to our extensive tenant database. Recognised with British Property Lettings Awards, our team provides reliable solutions for residential and corporate rental requirements.
Property Management
Our property management service handles day-to-day landlord responsibilities, including maintenance coordination and tenant communication. We provide regular property inspections and financial reporting to ensure compliance and profitability. With dedicated support teams across Surrey, we offer peace of mind for landlords seeking professional property oversight. Our service includes emergency repair networks and legal compliance guidance.
Mortgage Advice
Through our partnership with Ignite Financial Services, we offer expert mortgage advice tailored to individual circumstances. Our advisors access hundreds of products to find competitive rates for first-time buyers, investors, and remortgagers. The service includes protection planning and completion support, with no fees charged to clients. This partnership ensures seamless financial solutions alongside property transactions.
New Homes Marketing
We specialise in marketing new property developments with bespoke campaigns designed to maximise exposure. Our services include strategic planning, digital advertising, and targeted outreach to investors. With experience managing large-scale projects like Oakton Developments, we deliver effective marketing strategies that ensure swift returns. Our local market knowledge and nationwide portal presence enhance visibility for new residential and commercial properties.
People
Rupert Briggs
Founder
Co-founder with over 20 years' experience in estate agency, established The Personal Agent in 2004 to provide a more personal approach to property services in Surrey.
Richard Digance
Founder
Co-founder instrumental in developing the agency's community-focused approach, bringing extensive local knowledge and property expertise to The Personal Agent's operations since its inception.
Questions
What areas do The Personal Agent cover?
We operate across Surrey and south-west London, with branches in Epsom, Stoneleigh, Banstead, and Tadworth, serving surrounding communities.
How does the valuation process work?
We offer free instant online valuations or in-person appointments with experienced consultants to determine your property's market value using local data and comparable sales.
What fees are involved with selling a property?
Our fees are fixed-cost with a 'No Sell, No Fee' guarantee. Detailed pricing is provided during your initial consultation with no hidden charges.
Can you help with first-time buyer mortgages?
Yes, our partner Ignite Financial Services provides tailored mortgage advice for first-time buyers, accessing competitive rates and offering completion support.
Do you offer property management services?
Yes, we provide comprehensive property management including tenant vetting, maintenance coordination, and regular financial reporting for landlords.
How are properties marketed?
Properties receive professional photography, video walk-throughs, and exposure across 20+ portals, alongside targeted digital campaigns and local advertising.
