Business Details
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Trusted Property Management Services in Manchester
We are a trusted ARLA Propertymark regulated letting agency serving Manchester and surrounding areas. Our expert team specialises in property management, tenant acquisition, and rent collection, with a focus on minimising void periods and maximising returns for landlords. With over two decades of local market expertise, we provide tailored solutions for single properties to large portfolios. Our services include property advertising across major platforms, comprehensive tenant vetting, legal compliance management, and responsive maintenance coordination.We prioritise transparent communication, regular rent reviews, and proactive property oversight to ensure peace of mind for property owners. Our proven track record includes over 1,800 properties rented and 32 million in collected rents, supported by a dedicated team with 151 years of combined time saved for clients.
Services
Property Management
HMO Management
Rent Collection
Tenant Finding
Property Advertising
Highlights and features
- We are ARLA Propertymark regulated for professional standards
- Our local experts reduce void periods through strategic rent reviews
- We provide 24/7 issue resolution for property emergencies
- Our team has 151 combined years of property management experience
- We guarantee transparent communication with regular property updates
Associations and certifications
- ARLA Propertymark
What people say
Very responsive
Great at their job
Safe hands
Promptly handled
Excellent prices
Services
Property Management
Our full management service covers every aspect of property oversight. We handle tenant communications, maintenance coordination, and regulatory compliance while providing regular property updates. Landlords benefit from our 24/7 emergency response system and strategic rent reviews to maximise returns. With local expertise across seven regional locations, we ensure properties remain well-maintained and tenanted.
HMO Management
Specialist management for Houses in Multiple Occupation. We ensure full licensing compliance, manage shared facility maintenance, and implement rigorous tenant vetting processes. Our team handles all aspects from inventory management to conflict resolution between tenants, while maintaining the property's condition and profitability. This service includes regular property inspections and dedicated point-of-contact support.
Rent Collection
Reliable monthly rent collection and distribution service. We manage payment reminders, late payment resolutions, and provide detailed financial reporting. Our system includes automated payment tracking and direct deposit to landlord accounts. The service also covers arrears management while maintaining tenant relationships through professional yet firm collection practices.
Tenant Finding
Comprehensive tenant acquisition service including property marketing across major platforms. We conduct thorough background checks, employment verification, and credit assessments. The process includes professional inventory creation, tenancy agreement preparation, and smooth move-in coordination. Our database of pre-vetted applicants ensures quick property occupancy while maintaining high tenant quality standards.
Property Advertising
Multi-platform property promotion across Rightmove, OnTheMarket, and SpareRoom. Our service includes professional photography, compelling property descriptions, and targeted online advertising. We optimise listings for maximum visibility and handle all incoming inquiries. The package includes regular performance reviews to adjust marketing strategies and ensure properties receive optimal exposure to potential tenants.
People
Tracy Filomena
Director
With over 20 years of Manchester property management experience, Tracy oversees property valuations and strategic client relations. She leads the team in delivering tailored property solutions while maintaining compliance standards.
Collette Booth
Letting Agent
Specialising in tenant relations and property maintenance coordination, Collette ensures smooth operations for landlords. She manages day-to-day property issues and tenant communications with professional efficiency.
Saskia
Property Manager
Handling HMO management and property lettings, Saskia provides expert guidance on rental strategies. She coordinates property viewings and manages tenant onboarding processes effectively.
Jo
Management Team
Supporting property management operations, Jo assists with tenant queries and maintenance coordination. She contributes to maintaining high service standards across the property portfolio.
Elaine
Management Team
Part of the core management team, Elaine supports property oversight and client communications. She contributes to maintaining efficient property operations and tenant satisfaction.
Questions
What property management services do you offer?
We provide full property management, HMO management, rent collection, tenant finding, and property advertising services across Manchester and Cheshire.
How do you handle property maintenance emergencies?
Our 24/7 emergency response system ensures urgent issues get immediate attention through our online maintenance request system and dedicated team.
What areas do you cover?
We operate across Manchester, Stockport, Tameside, Salford, Warrington, Oldham, and Bury with local market expertise.
How do you find quality tenants?
We use rigorous background checks, employment verification, and credit assessments alongside our database of pre-vetted applicants to ensure quality tenant placements.
Are you ARLA Propertymark regulated?
Yes, we are an ARLA Propertymark regulated agency, ensuring professional standards and compliance with property management best practices.
How can I get a property valuation?
Request a free valuation through our website or contact Tracy directly for a detailed assessment of your property's rental potential.
