Business Details
32 Years
experience
Emergency
services
Trusted Letting Agents in Bishops Cleeve Residential
At Cleeve Residential, we are more than just a lettings agencywe are a family. Our journey began in 1994 when David, father of current co-director John Lewis, founded our sister company, Cleeve Residential Financial Services, to support local landlords. Recognising a gap in reliable property management, we launched Cleeve Residential to address these needs. Since 2010, under Johns leadership and alongside co-director Bex Lewis since 2016, we have upheld core values of integrity, community, and client-first service. Our team, with over 100 years of combined experience, prioritises listening, transparency, and local expertise, having managed thousands of tenancies across Bishops Cleeve Residential, Cheltenham, and Tewkesbury.We maintain an open-door policy, offering personalised advice and fostering long-term relationships. Our commitment to excellence is reflected in glowing reviews, six-months free rental insurance for new clients, and a reputation built on resolving issues promptly, including emergency repairs. As lifelong locals, we understand the importance of community and strive to make every letting experience seamless and positive.
Services
Lettings
Property Management
Tenant Referencing
Maintenance Services
Rental Valuation
Property Alerts
Inventory Management
Rent Collection
Emergency Repairs
Compliance Checks
Details
- Year established: 1994
Highlights and features
- We offer over 100 years of combined experience in lettings and property management.
- Our team prioritises listening and providing tailored advice to landlords and tenants.
- We provide six-months free rental insurance for new clients using our fully managed service.
- Our emergency repair service ensures urgent issues are resolved promptly.
- We maintain an open-door policy for face-to-face support in the heart of Bishops Cleeve Residential.
What people say
Quick to respond to issues
Friendly and professional team
Helped find a wonderful place
Smooth move-in process
Excellent maintenance service
Services
Lettings
We specialise in marketing rental properties through targeted advertising and professional photography. Our team conducts thorough tenant referencing, including Right to Rent checks, credit history, and employment verification, ensuring reliable matches between landlords and tenants across Bishops Cleeve Residential and surrounding areas.
Property Management
Our full management service covers everything from rent collection and inventory management to compliance checks and regular property inspections. We handle maintenance requests promptly, ensuring properties remain in excellent condition and landlords receive consistent updates throughout the tenancy.
Emergency Repairs
We provide rapid response to urgent repair issues, including plumbing, heating, and electrical problems. Tenants can report emergencies via our online portal, and our team coordinates immediate solutions to minimise disruption, ensuring properties remain safe and habitable at all times.
Rental Valuation
We offer free, no-obligation rental valuations to help landlords determine competitive market rates. Our analysis considers local demand, property condition, and comparable listings, providing accurate insights to maximise rental income and investment returns.
Tenant Referencing
Our comprehensive referencing process includes credit history, employment verification, and previous landlord references. We collaborate with professional agencies to ensure all tenants meet strict criteria, reducing risks for landlords and promoting long-term tenancy stability.
People
John Lewis
Co-Director
Co-director with over 20 years in the estate agency industry. John leads with a hands-on approach, combining local knowledge and a commitment to client satisfaction. He oversees operations and ensures the team maintains high service standards.
Bex Lewis
Co-Director
Co-director since 2016, Bex focuses on team development and client relations. With a background in property management, she ensures efficient processes and fosters a culture of integrity and community engagement.
Emily Weare
Senior Property Manager
Senior Property Manager since 2021, Emily manages tenancies with diligence. She ensures compliance, coordinates maintenance, and builds strong relationships with landlords and tenants, reflecting our commitment to exceptional service.
Nicole Gibbins
Property Manager
Property Manager with three years of experience, Nicole handles tenant inquiries, property inspections, and maintenance coordination. Her proactive approach ensures smooth tenancies and client satisfaction.
Karen Chance
Property Manager
Newly appointed Property Manager with four years of industry experience. Karen supports landlords and tenants with professionalism, focusing on compliance and efficient issue resolution.
Questions
What areas do you cover?
We operate in Bishops Cleeve Residential, Cheltenham, Tewkesbury, and surrounding areas, offering local expertise in property lettings and management.
What services do you offer landlords?
We provide full management, tenant referencing, maintenance, rent collection, compliance checks, and six-months free rental insurance for new clients.
How do you handle emergency repairs?
Our team responds promptly to urgent issues, coordinating immediate solutions to ensure properties remain safe and habitable for tenants.
Can I get a free rental valuation?
Yes, we offer free, no-obligation rental valuations to help landlords determine competitive market rates for their properties.
What makes you different from other agents?
We prioritise listening, transparency, and community values, with over 100 years of combined experience and a client-first approach.
Do you offer tenant referencing?
Yes, we conduct thorough tenant referencing, including credit checks, employment verification, and Right to Rent status assessments.
