Business Details
12 Years
experience
Trusted Letting Agents in Kirkby-in-Ashfield
Established in 2014, White House Lettings is a family-run letting agency based in Kirkby-in-Ashfield, Nottinghamshire. Our journey began due to frustration with the lack of transparency and poor service from existing letting agents, prompting us to create a business that prioritises landlords and tenants. We operate with a commitment to honesty, offering a fully managed service at 10% + VAT pcm with no hidden fees or upfront costs. Our approach combines modern marketing strategies, including listings on Zoopla and Facebook, with traditional face-to-face interactions in our welcoming office environment. Over the years, we have grown organically through word-of-mouth recommendations, reflecting our dedication to exceptional customer service.Our team, including Ian, Samantha, Debbie, and Nick, brings a wealth of experience from diverse professional backgrounds, including policing and corporate roles. We are proud to have been nominated for the 2019 Chad Business Awards in the Customer Service category, underscoring our commitment to excellence. Our services extend beyond property management to include EPC certifications, gas safety checks, and maintenance support, ensuring a comprehensive solution for landlords. We maintain compliance with all legislative requirements and industry standards, providing peace of mind for our clients. Our mission remains to treat every customer as part of our family, delivering a service that is both professional and personable.
Services
Fully Managed Letting
Let Only Service
Switching Service
Property Maintenance
Gas Safety Checks
Landlord Insurance
EPC Certification
Tenant Referencing
Details
- Year established: 2014
Highlights and features
- We offer same-day property listings to maximise exposure.
- Our service includes no hidden fees or upfront charges.
- We provide 10 years of combined industry experience from our team.
- We are nominated finalists for the Chad Business Awards 2019.
- Our team offers face-to-face support in a welcoming office environment.
What people say
Excellent service
Friendly and supportive
No hidden fees
Responsive and professional
Trouble-free experience
Services
Fully Managed Letting
Our fully managed service handles every aspect of property letting, from marketing and tenant referencing to maintenance and rent collection. Landlords benefit from transparent pricing with no hidden fees, ensuring stress-free ownership. We conduct quarterly property inspections and provide detailed reports to keep you informed.
Let Only Service
This service focuses on finding qualified tenants for your property, including marketing, viewings, and tenant appraisal. Ideal for landlords who prefer to manage ongoing maintenance themselves, we offer optional inventory services for added convenience.
Switching Service
We assist landlords transitioning from other agents or taking over management responsibilities. Our team handles communication with your current agent at no extra cost, ensuring a seamless transfer process.
Property Maintenance
We coordinate all necessary maintenance work, including plumbing, electrical, and decorating, to keep your property in excellent condition. Our service ensures prompt resolution of issues without commission fees for landlords.
Gas Safety Checks
We arrange annual gas safety inspections to comply with legal requirements, ensuring tenant safety and regulatory compliance. This service is included in our fully managed packages without additional charges.
People
Ian Brookes
Co-Founder
Former Nottinghamshire Police officer with 10 years' service, Ian transitioned to full-time operations at White House Lettings in 2014. He focuses on day-to-day management and client relations.
Samantha Nicholson
Co-Founder
Former Boots Head Office employee, Samantha leverages her business expertise to lead strategic operations. She initiated the company's formation after identifying gaps in the letting market.
Debbie Brookes
Co-Founder
Redundant recruitment professional who co-founded White House Lettings with Samantha. Debbie's hands-on approach ensures operational efficiency and client satisfaction.
Nick Brookes
Co-Founder
Landlord with extensive property experience, Nick's frustration with poor agent service inspired the company's creation. He provides strategic oversight for property management standards.
Questions
What services do you offer for landlords?
We provide fully managed letting, let-only tenant finding, and switching services to transfer from other agents. Additional services include maintenance and compliance checks.
How are your fees structured?
Our fully managed service costs 10% + VAT pcm with no hidden fees. Let-only pricing is competitive, and switching services are free of additional charges.
Do you charge upfront fees?
No, we charge no upfront fees. Payment only occurs when your property is successfully let, with no deposit administration or renewal charges.
How quickly do you list properties?
We offer same-day listings to Zoopla, Facebook, and other platforms to maximise visibility and rental opportunities for your property.
What areas do you cover?
We operate across Nottinghamshire including Kirkby-in-Ashfield, Mansfield, and Newstead, with properties also available in Derby and surrounding regions.
