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Business Details
32 Years
experience
Trusted Property Sales & Lettings in Manchester
Paul Birtles Estate Agents has been a trusted name in property transactions for over 40 years, specialising in residential sales, lettings, and property management across South Manchester. Established in 1994 by Managing Director Paul Birtles, our independent agency prioritises client needs through personalised service and local expertise. With a combined 100+ years of experience, our team delivers tailored solutions supported by advanced marketing techniques and a commitment to transparency.

We maintain strong relationships with local professionals and operate from a prominent Urmston office, offering six-day-a-week availability. Our membership of the Ombudsman Scheme ensures adherence to the highest professional standards, while our reputation for achieving optimal property values is built on referrals and long-term client satisfaction.
Services
Sales Lettings Property Management Virtual Tours Mortgages
Details
  • Year established: 1994
Highlights and features
  • Over 40 years' experience in Manchester property market
  • Independent agency working solely for client interests
  • 24/7 property marketing through advanced digital platforms
  • Dedicated sales progression team ensuring smooth transactions
  • Award-winning customer service with local area expertise
Associations and certifications
  • Ombudsman Scheme for Estate Agents
What people say
Highest level of professionalism Responsive and honest service Excellent service throughout Achieved best possible price Prompt maintenance resolution
Services
Residential Sales
Specialist residential property sales service covering Urmston, Stretford, and surrounding Manchester areas. Our directors conduct all valuations to ensure realistic pricing strategies. We utilise professional photography, 360-degree virtual tours, and multi-channel marketing to maximise property exposure. Dedicated sales progression teams handle transactions from offer to completion.
Property Lettings
Comprehensive lettings solutions for landlords, from single properties to portfolios. Services include rent advice, tenant vetting, tenancy agreements, and property inspections. We offer both fully managed and 'no let no fee' options with experienced staff handling all compliance requirements including gas safety and deposit protection.
Property Management
Full-service property management covering maintenance coordination, rent collection, and tenant communication. Our local team ensures prompt issue resolution with approved contractors. Regular property inspections and annual gas safety certificate arrangements maintain property standards while quarterly financial reporting keeps landlords informed.
Virtual Tours
High-resolution 360-degree virtual tours using Giraffe360 technology for enhanced property presentation. Combined with professional HDR photography and accurate floorplans, this digital marketing tool increases online engagement and helps properties stand out in competitive markets.
Mortgage Advice
Bespoke mortgage advisory service through Birtles Mortgage & Financial Solutions. CeMap-qualified advisors provide independent guidance for first-time buyers, remortgaging, or investment properties. Flexible appointment scheduling includes evenings and weekends to accommodate client needs.
People
Paul Birtles
Director
With over 40 years in the property industry, Paul established his agency in 1994 after senior roles at major estate firms. A local market expert, he combines traditional values with modern practices to lead the team.
Dan Birtles
Operations Director
Managing daily operations with over a decade of estate agency experience. NFOPP qualified, Dan oversees sales progression and coordinates between clients, surveyors, and legal professionals to ensure smooth transactions.
Chris Balden
Director
Local resident with 30+ years' property experience. Former corporate agent manager who established the lettings department in 2003. Specialises in property management and landlord client relations across South Manchester.
Shirley Thomson
Sales Negotiator
NAEA-qualified negotiator with 20 years' industry experience. Manages viewings, valuations, and sales progression. Utilises local market knowledge to support clients through the sales process.
Jenny Fenton
Sales & Lettings Consultant
Urmston resident returning to the industry in 2022. Handles property viewings, maintenance coordination, and lettings administration. Combines local knowledge with practical experience to support both sales and rental clients.
Questions
What property services do you offer?
We provide residential sales, lettings, property management, virtual tours, and mortgage advisory services across South Manchester and surrounding areas.
Are your valuation services free?
Yes, we offer free property valuations conducted by our experienced directors to provide accurate market pricing advice.
Which areas do you cover?
Our primary service areas include M41, M32, M31, and all parts of Greater Manchester with specialist local knowledge.
Do you offer virtual property viewings?
Yes, we provide 360-degree virtual tours for all properties using professional Giraffe360 technology for enhanced online marketing.
How quickly do you respond to client inquiries?
We aim to respond to all emails and calls on the same day during office hours, prioritising timely communication.
Can you help with landlord responsibilities?
Our property management service handles maintenance, tenant communication, inspections, and compliance requirements for landlords.