Business Details
22 Years
experience
Emergency
services
Expert Letting Services in Bristol
Established in 2004 by Ed and Emma Osborn, The Bristol Residential Letting Co is an independent letting and property management company specialising in the Bristol rental market. With three high street offices in Bishopston, Clifton, and Southville, we combine local expertise with a focus on professional tenants and quality properties. Our services include full property management, tenant sourcing, compliance guidance, and investment advice, supported by ARLA Propertymark regulation and The Property Ombudsman membership.We prioritise transparency through weekly 'Feedback Fridays' and a dedicated online portal for landlords. Our team's deep understanding of Bristol's evolving property landscape, including new build developments, ensures tailored solutions for both landlords and tenants. With a 99% rent collection success rate and 98% compliance confidence, we deliver reliable, regulated services backed by over 1,000 Google reviews averaging 4.8 stars.
Services
Property Management
Tenant Placement
Investment Advice
Compliance Services
New Build Lettings
Landlord Portal Access
Maintenance Coordination
Rent Collection
Tenant Referencing
Market Valuations
Details
- Year established: 2004
Highlights and features
- We manage 50-100 properties monthly with 99% rent collection success
- Dedicated ARLA-qualified property managers located in Bristol offices
- Free impartial investment advice for buy-to-let purchases in Bristol
- 98% landlord confidence in compliance with evolving legislation
- Emergency 24-hour maintenance support for managed properties
Associations and certifications
- ARLA Propertymark
- The Property Ombudsman
What people say
Best letting agent
Professionalism
Efficient service
Expert advice
99% rent collection
Services
Property Management
Our full management service includes tenant selection, compliance monitoring, rent collection, and maintenance coordination. Qualified property managers handle legislative updates and provide regular inspections. Landlords access documents through our secure online portal.
Tenant Placement
We market properties on Rightmove and our website with professional photography and video tours. Our rigorous referencing process ensures quality tenants through Vouch checks. Weekly feedback keeps landlords informed during the letting process.
Investment Advice
Leveraging 20 years of Bristol market expertise, we advise on profitable buy-to-let purchases. Our team analyses new build developments and existing properties to recommend investments aligned with rental demand and compliance requirements.
Compliance Services
We ensure properties meet all legal standards including gas safety, electrical checks, and EPC requirements. Our ARLA-qualified team provides ongoing compliance guidance and manages licensing applications for HMOs and other regulated properties.
Emergency Maintenance
Managed properties receive priority access to our emergency repair service. Tenants contact our 24-hour helpline for urgent issues like heating failures or security breaches, with trusted contractors dispatched promptly to resolve problems.
People
Ed Osborn
Director
Co-founder with 20 years' experience in Bristol's rental market. Provides strategic oversight for property management and investment services while maintaining client relationships.
Emma Osborn
Director
Co-founder responsible for operational excellence. Oversees team training and service standards, ensuring compliance with ARLA Propertymark regulations across all Bristol offices.
Don McKeever
Managing Director
Leads day-to-day operations with 15 years in Bristol property management. Specialises in resolving complex compliance issues and improving landlord-tenant communication processes.
Danny Dean
Business Development Manager
Focuses on expanding landlord relationships and new build partnerships. Advises investors on emerging rental trends and development opportunities across Bristol's growing market.
Josh Box
Branch Manager
Manages the Southville office with expertise in tenant relations. Coordinates viewings and applications while maintaining high satisfaction scores in customer surveys.
Questions
How quickly do properties rent in Bristol?
Our average time to let is 10 days, with 50-100 properties rented monthly across Bristol's competitive market.
What tenant checks do you perform?
We use Vouch for employment verification, credit checks, and previous landlord references to ensure reliable tenants.
How do you determine rental pricing?
Our pricing reflects current market conditions from managing 50-100 Bristol properties monthly, ensuring competitive yet profitable rates.
What compliance support do you provide?
We handle gas safety certificates, electrical checks, EPC requirements, and HMO licensing to maintain full regulatory compliance.
Can overseas landlords use your services?
Yes, we manage properties for international landlords with secure online portals and proactive communication solutions.
How are maintenance issues resolved?
Emergency repairs receive 24-hour priority, with trusted contractors addressing issues promptly to minimise tenant disruption.
