Business Details
22 Years
experience
Your Trusted Property Management Partner in Marden, Kent
At D M G Property Management, we are dedicated to delivering exceptional residential property management services across the South East. Established in 2004, our expertise spans managing diverse properties from Victorian conversions to modern mixed developments, with a portfolio exceeding 107 sites. Our approach combines tailored service charge budgets, transparent financial practices, and proactive site management to ensure cost-effectiveness and client satisfaction. We prioritise open communication, attending annual general meetings to implement leaseholder suggestions and maintain compliance with legislative standards. Backed by memberships with The Property Institute and the Institute of Accountants and Bookkeepers, we uphold rigorous professional codes.Our dedicated accounting team ensures timely invoicing, strict payment procedures, and monthly reconciliations, while our property managers conduct regular site visits to address issues promptly. We procure contracts for utilities and maintenance through bulk purchasing to benefit clients, holding retentions for major works to guarantee quality. Our fixed annual management fee includes no hidden charges, reflecting our commitment to transparency. With over two decades of experience, we combine industry knowledge with a client-centric ethos to deliver reliable, value-driven property management solutions that safeguard property values and enhance resident satisfaction.
Services
Property Management
Service Charge Administration
AGM Attendance
Financial Management
Contractor Procurement
Details
- Year established: 2004
Highlights and features
- We have over 20 years of experience managing diverse residential properties.
- Our fixed monthly service charges ensure transparent budgeting for clients.
- We attend annual general meetings to implement leaseholder suggestions.
- Our team holds accreditations with leading industry bodies for accountability.
- We operate a robust accounting system with monthly reconciliations and no hidden fees.
Associations and certifications
- The Property Institute
- Institute of Accountants and Bookkeepers
Services
Property Management
We manage residential properties of all sizes, from Victorian conversions to modern developments. Our services include maintenance coordination, leaseholder communication, and legislative compliance. With over 20 years of experience, we ensure properties are maintained to the highest standards while maximising value for owners.
Service Charge Administration
Our transparent service charge system provides fixed monthly budgets with detailed cost breakdowns. We prepare annual budgets aligned with lease requirements, using historical data to project costs accurately. This approach minimises unexpected expenses and ensures fair distribution of maintenance costs among residents.
AGM Attendance
We attend annual general meetings to facilitate leaseholder discussions and implement constructive suggestions. Our team ensures compliance with Companies House and Landlord and Tenant Act requirements, providing secretarial services and documenting decisions to maintain clear governance and accountability.
Financial Management
Our dedicated accounting team manages client funds in interest-bearing accounts, processes payments promptly, and pursues overdue invoices rigorously. Monthly reconciliations and strict payment authorisation by property managers ensure financial integrity. We provide clear, timely invoices with no hidden charges.
Contractor Procurement
We source competitive contracts for utilities, maintenance, and insurance through bulk procurement. Retentions are held for major works to ensure quality, and all contractor payments require property manager approval. This process guarantees cost-effectiveness and high standards across all managed properties.
Questions
What areas do you cover?
We specialise in residential property management across the South East region of England.
How are service charges calculated?
Charges are based on annual budgets with detailed cost projections, ensuring transparency and fairness.
Are there any hidden fees?
No, our fixed management fee includes no additional charges beyond what's agreed in budgets.
How do you handle maintenance issues?
Our property managers conduct regular site visits and coordinate approved contractors for prompt resolutions.
What happens if I have a complaint?
We follow a formal complaints procedure with written responses within 15 working days of acknowledgment.
