Business Details
Emergency
services
Trusted Property Lettings in Llanelli
Dragon Residential Lettings Residential Lettings is a family-owned agency dedicated to providing exceptional property lettings and management services across South West Wales. Established with a mission to elevate local rental standards, we combine personal service with national award-winning professionalism. Our team offers tailored solutions for landlords and tenants, including Let Only and Fully Managed services. With expertise in property marketing, tenant vetting, and compliance, we ensure seamless rental experiences.Our commitment to excellence is reflected in our trained staff, photographic inventories, and adherence to legislative standards. We pride ourselves on transparency, local knowledge, and maintaining high client satisfaction through efficient problem-solving and communication. Our services extend to commercial lets, houses of multiple occupation, and portfolio management, supported by our sister company Dragon Residential Lettings Residential Lettings Estate Management.
Services
Let Only Service
Fully Managed Service
Landlord Licensing
Property Management
Tenant Services
Highlights and features
- We offer award-winning customer service with a personal, family-owned approach.
- Our team provides comprehensive Let Only and Fully Managed service options.
- We ensure compliance with Welsh housing legislation and safety standards.
- Photographic inventories and detailed tenant referencing protect all parties.
- Local expertise in South West Wales property markets and tenant needs.
What people say
Professional and efficient
Highest standards maintained
Hassle-free management
Knowledgeable presence
Excellent tenant service
Services
Let Only Service
Our Let Only Service handles tenant vetting, property marketing, and contract setup while landlords manage ongoing responsibilities. We conduct credit checks, prepare marketing materials, and coordinate viewings. This option suits hands-on landlords seeking professional tenant acquisition without full management.
Fully Managed Service
Fully Managed Service covers all aspects from tenant acquisition to maintenance coordination. We handle rent collection, property inspections, and emergency repairs through trusted contractors. Landlords receive regular financial statements while we ensure legislative compliance and property upkeep throughout the tenancy.
Landlord Licensing
Landlord Licensing assistance ensures compliance with Welsh housing legislation. We guide landlords through registration requirements, training courses, and code of practice adherence. Our support includes documentation preparation and ongoing compliance monitoring to maintain valid licensing status under Rent Smart Wales regulations.
Property Management
Property Management covers maintenance coordination, rent collection, and tenant communication. We implement photographic inventories, handle repair requests, and conduct regular property assessments. This service maintains property value while minimising void periods through proactive tenant retention strategies.
Tenant Services
Tenant Services include property searches, contract guidance, and maintenance assistance. We facilitate viewings, explain tenancy requirements, and provide emergency contact support. Our check-in/check-out processes ensure clear condition records while deposit protection schemes safeguard tenant funds throughout the occupancy period.
People
Victoria Lewis
Owner and Managing Director
Founded Dragon Residential Lettings Residential Lettingslets to improve local rental standards in Llanelli with marketing expertise. Oversees property presentation and team leadership. Enjoys Pilates and Yoga during rare days off.
Jan Thomas
Lettings Administrator
Key front-of-house team member since 2014, managing property maintenance and daily inquiries. Former client service professional known for calm efficiency and office floral displays.
Andy Lewis
Co-director
Former police officer with property management expertise from Dragon Residential Lettings Residential Lettings Estate Management. Handles building issues and enjoys archery and hat collecting in his spare time.
Mair Lewis
Community Liaison
Resolves local council and environmental issues for landlords and tenants. Passionate problem-solver with interests in cooking and coastal walking for relaxation.
Questions
What services do you offer for landlords?
We provide Let Only and Fully Managed services, property marketing, tenant vetting, compliance management, and portfolio support with tailored solutions for individual needs.
How can tenants find properties?
Contact us with your requirements or browse online listings. We'll arrange viewings accompanied by staff and guide you through application processes and documentation.
Are you licensed for Welsh property management?
Yes, our staff meet Rent Smart Wales training standards. We assist landlords with licensing applications and ensure compliance with Welsh housing legislation.
What happens during property check-in/check-out?
We conduct meter readings, inventory checks, and document property condition. Security deposits are protected with photographic records to ensure fair assessments at tenancy end.
Do you handle emergency repairs?
Fully Managed clients receive 24/7 emergency support. We coordinate urgent maintenance through trusted contractors to resolve critical property issues promptly.
How are rent payments processed?
Rent is collected via standing order. Fully Managed clients receive monthly statements with funds credited directly to their accounts after deducting agreed fees.
