Business Details
Your Trusted Letting Partner in Chorley
Hughes Estate Agents is a family-owned letting agency based in Chorley, Lancashire, offering personalized property management services for landlords and tenants. With a dedicated team of professionals, we provide comprehensive lettings solutions across a 22-mile radius of Chorley, combining local market expertise with national standards. Our services include property marketing, tenant referencing, rent collection, and maintenance management, supported by membership in The Property Ombudsman and Deposit Protection Service. Established to deliver honest and dependable service, we prioritise clear communication and attention to detail, ensuring compliance with all legal requirements including gas safety, electrical checks, and energy performance certificates. Our team's extensive experience in the rental sector enables us to offer tailored advice on property preparation, tenancy agreements, and regulatory compliance.We maintain transparency in all dealings, with clear fee structures and no hidden charges, while providing 24/7 support for urgent property issues. Our commitment to excellence has been recognised through industry awards, including the British Property Lettings Award for Chorley 2024-2025. We offer both fully managed and tenant-find-only packages, with optional rent protection insurance to safeguard landlords' investments. Regular property inspections and photographic inventories ensure property condition is meticulously documented throughout the tenancy. Our long-standing relationships with local tenants and landlords reflect our consistent delivery of professional, efficient, and compassionate property management services.
Services
Property Management
Tenant Referencing
Rent Collection
Maintenance Services
Inventory Management
Gas Safety Certificates
Electrical Checks
Market Appraisals
Tenant Find Service
Rent Protection Insurance
Highlights and features
- We offer 22-mile coverage from Chorley with local market expertise
- Our team provides 24/7 support for urgent property maintenance issues
- We maintain full compliance with gas safety and electrical regulations
- We hold industry-leading accreditations including The Property Ombudsman
- Our photographic inventory system protects landlords' interests throughout tenancies
Associations and certifications
- The Property Ombudsman
- Deposit Protection Service (DPS)
What people say
Brilliant service
Prompt repairs
Professional team
Reliable management
Excellent communication
Services
Property Management
Our comprehensive property management service covers all aspects of landlord responsibilities. We handle tenant communications, rent collection, maintenance coordination, and regulatory compliance. Our dedicated team conducts regular property inspections and manages emergency repairs through trusted local contractors. This service includes preparation of tenancy agreements, inventory management, and end-of-tenancy deposit processing through the Deposit Protection Service.
Tenant Referencing
We conduct thorough tenant background checks including credit history, employment verification, and previous landlord references. Our process meets Right to Rent legal requirements and includes identity verification through original documentation. We assess applicants' financial stability and rental history to ensure suitability for properties, providing landlords with detailed reference reports and recommendations.
Rent Protection Insurance
This optional insurance protects landlords against rental income loss through tenant default. Coverage includes legal expense protection for eviction proceedings and rent arrears recovery. The policy works alongside our standard management service, providing financial security while maintaining tenant relationships. Claims are processed efficiently with minimal disruption to property management operations.
Inventory Management
We create detailed photographic inventories with time-stamped documentation of property condition at start and end of tenancies. Our system tracks wear and tear, identifies damage beyond normal use, and supports deposit dispute resolution. The inventory includes fixtures, fittings, and property cleanliness standards, serving as legal evidence for deposit allocation decisions.
Maintenance Services
Our maintenance service handles all property upkeep requirements, from routine checks to emergency repairs. We coordinate trusted tradespeople for plumbing, electrical, and structural issues, with cost control measures for works above agreed limits. The service includes gas safety certificate renewals, electrical testing, and compliance with statutory maintenance requirements for rental properties.
People
Richard Hughes
Founder
With over 15 years' experience in property management, Richard established Hughes Estate Agents to provide professional lettings services in Chorley. He oversees strategic operations and maintains key client relationships.
Melissa
Property Manager
Melissa manages day-to-day property operations with particular expertise in tenant relations and compliance. She has been with the company for eight years and specialises in resolving complex tenancy issues efficiently.
Tracy
Lettings Consultant
Tracy has worked in Chorley's property market for a decade, focusing on property marketing and tenant acquisition. She manages viewings and coordinates property preparation for new tenancies.
Questions
What lettings services do you offer in Chorley?
We provide fully managed property services, tenant-find-only options, and rent protection insurance. Our services cover property marketing, tenant referencing, maintenance management, and compliance with all legal requirements.
How do you handle property maintenance issues?
We offer 24/7 emergency repair support and coordinate trusted local tradespeople for urgent issues. Routine maintenance is managed with cost control measures, requiring landlord approval for works exceeding agreed limits.
What tenant referencing checks do you perform?
Our referencing includes credit history verification, employment checks, previous landlord references, and Right to Rent documentation. We assess financial stability and rental history to ensure tenant suitability for properties.
How are deposits handled?
Security deposits equivalent to five weeks' rent are registered with the Deposit Protection Service. We manage deposit allocation at tenancy end, resolving disputes through independent adjudication when required.
What areas do you cover?
We operate within a 22-mile radius of Chorley, covering central Lancashire properties. Our local market knowledge ensures effective property marketing and tenant acquisition across this region.
Are you accredited by industry bodies?
We are members of The Property Ombudsman and Deposit Protection Service, ensuring compliance with industry standards and providing dispute resolution mechanisms for landlords and tenants.
